Tim Hortons

15 15 (28 reviews)

17 Mar 2026

Source: Google

1.0

Just ordered the pistachio ice cap and a habenero bowl , received a cilantro bowl instead and an ice cap without the toppings . Why do the employees ask if I want the whip cream ? I already paid for the promotional drink that comes with whipped cream and toppings and I didn’t receive what was advertise because it was missing the toppings. Why bother buy a franchise if you have no intention of making the promotional drinks??? And how hard is it to get the sauce right? I worked this job in my teens it’s not rocket science . Always fresh should now be always disappointed

Restaurant response

Response added on 17 Mar 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Steven (2 reviews)

22 Feb 2026

Source: Google

1.0

Worst experience ever had ! I bought egg bites and they have mold !! I notice when I was on my way to work and I had a bite omg the taste was awful! Then I go back to the Tim’s and I tell lady that egg bites was not good she say no sorry she just told me I will check nothing omg never want to go back again 👎👎👎👎👎👎👎👎

Restaurant response

Response added on 22 Feb 2026

Hi Steven, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Théo Davidson (39 reviews)

20 Jan 2026

Source: Google

5.0

On coffre on go Always fresh always hot would like a donut mmmmm yummy 😋🤤 Tim Horton Gy Golden Thump Up

Restaurant response

Response added on 20 Jan 2026

Thank you Théo! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Meme Team (2 reviews)

16 Jan 2026

Source: Google

4.7

I was here today around 8 pm. I got confused by the options available and the employee present there made me feel welcome she understood that i am confused as i was taking too long to place order. She asked me about my preferences and she gave me options. Arman provided great service. will continue to come here

Restaurant response

Response added on 19 Jan 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Gurjot Kaur (1 review)

14 Jan 2026

Source: Google

5.0

Great service everytime. Always fresh coffee. Glad to have it in our area.

Restaurant response

Response added on 30 Nov 2024

Thanks Gurjot! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care

layla amin (1 review)

9 Jan 2026

Source: Google

1.0

I ordered from here and I waited almost 2 hours for my order to be done (it was literally just one drink)

Restaurant response

Response added on 10 Jan 2026

Hi layla, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Solitaire Gabriel (“Natasha”) (4 reviews)

8 Jan 2026

Source: Google

5.0

I come here almost every morning before work, they always make my coffee perfect exactly how i like it! Staff is always nice and welcoming, always smiling!

Restaurant response

Response added on 8 Jan 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Mavita Mateus (1 review)

7 Jan 2026

Source: Google

5.0

Great service and great communication !! Very satisfied, and I’m a loyal client. Thanks for your good job

Restaurant response

Response added on 8 Jan 2026

Hi Mavita, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Margarida Flora (1 review)

7 Jan 2026

Source: Google

5.0

My routine before gym, hot chocolate or expresso, i got admit that even when the lane is busy they manage fast and good, and is a good sensation knowing that they already know my order just earring my voice, lol.

Restaurant response

Response added on 8 Jan 2026

Thanks Margarida! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Lukas Marks09 (1 review)

7 Jan 2026

Source: Google

5.0

My work is close from this time horton, everyday at 5:30 am i come to buy my coffee to start a fresh day and sometimes a wrap ✨✨✨ but about the service i really appreciate Safia work, she’s the manager, very kind,always serving with a big smile, always wanting the best for the clients , i appreciate you 👌🏽👌🏽👌🏽 keep it up Safia✨

Restaurant response

Response added on 7 Jan 2026

Thank you Lukas! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Azaan Baig (2 reviews)

6 Jan 2026

Source: Google

5.0

I’m regular customer.I always went this Tim early morning , and this time really stood out. As soon as I walked up to order, she recognized my voice and already knew my order before I even said it. That kind of service makes you feel valued. Always a great experience!

Restaurant response

Response added on 6 Jan 2026

Thanks Azaan! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care