Tim Hortons

Karamjit Tung (13 reviews)

22 Oct 2026

Source: Google

5.0

all good 👍

Restaurant response

Response added on 22 Oct 2026

Thanks Karamjit! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Camila Toro (62 reviews)

21 Oct 2026

Source: Google

5.0

I needed to buy many gift cards and I had a very great service. Really appreciate it

Restaurant response

Response added on 22 Oct 2026

Thank you Camila! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Brianna L (35 reviews)

17 Oct 2026

Source: Google

1.0

Wow. By far the worst Tim Hortons experience. Ordered 2 matchas inside, in English. Waited 30 minutes. They served 8 French speaking people that ordered after me! I was fuming, but I'm Canadian so I was polite about it. The first drink was warm, not hot.

Restaurant response

Response added on 18 Oct 2026

Hi Brianna, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Karamjit Tung (12 reviews)

24 Sep 2026

Source: Google

1.0

time show closed 7pm but today closed 5 pm 😞😞😞

Restaurant response

Response added on 24 Sep 2026

Hi Karamjit, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Local Explorer (165 reviews)

23 Aug 2026

Source: Google

3.7

Nice staff, relatively quick service, clean bathrooms

Restaurant response

Response added on 23 Aug 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Trevor P. Rodrigues (449 reviews)

16 Aug 2026

Source: Google

1.0

Our bus stopped at this location and they only wanted to serve locals. They told us we weren't allowed in. They missed out on 53 people making purchases. This was unacceptable and felt mildly biased. Felt very uncomfortable because the locals were able to enter and order coffee.. :( Feeling hurt.

Restaurant response

Response added on 16 Aug 2026

Hello Trevor, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Alyssa (Lyss) (111 reviews)

15 Aug 2026

Source: Google

1.0

No other way to describe this person without mentioning race but one young girl there should be fired. 10 minutes to get a coffee and timbit for the woman ahead of us in line, and then we asked for a decaf. This girl couldn't figure out the machine and then when she couldn't figure it out, just gave up and poured hot water into the cup and handed it over. When we said uhhhh no that's not decaf... Thats just hot water, she slammed the cup onto the counter, sighed and then went to make a regular coffee because we gave up on asking for decaf. It's not rocket science... Nation-wide, 16 year olds and people that don't even speak English/French can do this job without a problem.

Richard Bowlby (699 reviews)

2 Aug 2026

Source: Google

4.0

Tim hortons are always consistent and this was the same. The food took an inordinate amount of time to come out however, not sure why but it was all good.

Restaurant response

Response added on 2 Aug 2026

Hi Richard, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Corey Adam Martin (32 reviews)

28 Jul 2026

Source: Google

5.0

Love it at night times so quiet and peaceful ♥️

Restaurant response

Response added on 29 Jul 2026

Hi Corey, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Elizabeth Hewitt (27 reviews)

27 Jul 2026

Source: Google

3.0

The girl was sweeping floors and then the manager or supervisor told her to do front area and serve us.

Restaurant response

Response added on 27 Jul 2026

Hi Elizabeth, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Amirmohamad Sherkat (26 reviews)

28 Jun 2026

Source: Google

1.7

Incompetent and rude employees.

Restaurant response

Response added on 28 Jun 2026

Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Stacy Gaikovaia (14 reviews)

10 Apr 2026

Source: Google

5.0

Kiosques let you order in English if that's what you need 👍

Restaurant response

Response added on 11 Apr 2026

Thanks Stacy! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

RISHAPDEEP DHANOA (9 reviews)

15 Feb 2026

Source: Google

5.0

Had a good experience there, store was clean and the order was accurate.

Restaurant response

Response added on 15 Feb 2026

Thanks RISHAPDEEP! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Artem Zazykin (267 reviews)

3 Feb 2026

Source: Google

5.0

Nice)

Restaurant response

Response added on 3 Feb 2026

Thanks Artem! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care