Tim Hortons
Tim Hortons 81 Tollgate Road West, Cornwall
4.4
13 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Sahil Lubana
10 May 2026
Source: Google
5.0

I stopped by Tim Hortons recently and had a really great experience thanks to the outstanding customer service. Madison was the one who helped me, and she was absolutely fantastic—friendly, attentive, and genuinely cheerful. She made the whole interaction smooth and enjoyable, going the extra mile to make sure everything was perfect. It’s always nice when you get that level of care, especially at a busy spot like Tim Hortons. Madison definitely made my visit memorable in the best way. Keep up the great work! Highly recommend this location, and if you go, ask for Madison—you’ll be in good hands. Thanks again!

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Restaurant response
Response added on 11 May 2026
Hi Sahil, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of John Susko
30 Apr 2026
Source: Google
1.0

I would be happy to discuss my negative rating with the management team if they are at all interested in hearing about my issues and opinion. At this point in time I would unfortunately have to suggest spending a few more minutes on the road and head down to the Pitt and ninth location if you want a good experience.

Photo of Maddy
23 Apr 2026
Source: Google
5.0

I come by this Timmies often, and the amazing, kind and exceptional service keeps me coming back here! The staff are all so great at keeping this store running well. Whenever they are out of something, they are great at helping with recommendations. A big shout-out to all of them and the hard work they do!

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Restaurant response
Response added on 23 Apr 2026
Thanks Maddy! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Dave Morin
22 Apr 2026
Source: Google
5.0

Excellent customer service such friendly staff and speedy service.

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Restaurant response
Response added on 22 Apr 2026
Thank you Dave! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Spencer MB
16 Apr 2026
Source: Google
1.0

Slow lazy

Restaurant response
Response added on 16 Apr 2026
Hi Spencer, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Kelly handerson
9 Apr 2026
Source: Google
4.7

I go often and Natasha is the best! Always friendly and always willing to help whenever needed

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Restaurant response
Response added on 9 Apr 2026
Thanks Kelly! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Aimee Maynard
3 Apr 2026
Source: Google
2.3

This place took forever Give us our Drinks and we had only ordered three large drinks. Whenever my drink came It tasted way, weird because it didn’t have enough juice and only had the bubbly drink. It took us 20 minutes to get three drinks

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Restaurant response
Response added on 4 Apr 2026
Hi Aimee, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Donald Chambers
16 Mar 2026
Source: Google
4.0

Unlike the Tim Horton's locations that I go to in the area of Vaudreuil-Soulanges, this location ALWAYS fulfills an order correctky. Even it's an order that is made through the drive-thru. 😀 The staff members are courteous and friendly as well. The only "problem" I have with this location is that it is usually very busy in the morning and afternoon!. So, it can be a little noisy at times as it's a popular meeting place for senior citizens and students to get together and chat. 😊 .

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Restaurant response
Response added on 17 Mar 2026
Thank you Donald! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Walter Amell
8 Mar 2026
Source: Google
5.0

This Tim Hortons has to be the best run out of any I've ever been to. The facility is always impeccably spotless. The staff is always extremely energetic and chipper. The speed and perfection of the orders is amazing. A huge shout out to the staff and management on the way this operation runs.

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Restaurant response
Response added on 8 Mar 2026
Thank you Walter! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Barb Zappa
27 Feb 2026
Source: Google
5.0

The staff are amazing! My order is always correct and made with a smile! Hats off to Natasha , Carol & Kayla!

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Restaurant response
Response added on 28 Feb 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Tina McNairn
12 Feb 2026
Source: Google
5.0

Great customer service and super fast drive thru! Amazing!

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Restaurant response
Response added on 12 Feb 2026
Hi Tina, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of jon dumond
10 Feb 2026
Source: Google
5.0

The most friendly Tim Hortons in Cornwall.

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Restaurant response
Hi jon, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Goher Jadoon
7 Jan 2026
Source: Google
5.0

Excellent Service and very help full Staff.

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Restaurant response
Response added on 7 Jan 2026
Hi Goher, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

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Opening hours

Opening hours
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

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