Reviews for Tim Hortons - Restoenligne.com

Name: Tim Hortons
Address: 81 Tollgate Road West, Cornwall, Quebec, K6J 5L5
Telephone: 6139383151
Rating: 4.4

Sahil Lubana (2 reviews)

10 May 2026

Source: Google

5.0

I stopped by Tim Hortons recently and had a really great experience thanks to the outstanding customer service. Madison was the one who helped me, and she was absolutely fantastic—friendly, attentive, and genuinely cheerful. She made the whole interaction smooth and enjoyable, going the extra mile to make sure everything was perfect. It’s always nice when you get that level of care, especially at a busy spot like Tim Hortons. Madison definitely made my visit memorable in the best way. Keep up the great work! Highly recommend this location, and if you go, ask for Madison—you’ll be in good hands. Thanks again!

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Restaurant response

Response added on 11 May 2026

Hi Sahil, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

John Susko (59 reviews)

30 Apr 2026

Source: Google

1.0

I would be happy to discuss my negative rating with the management team if they are at all interested in hearing about my issues and opinion. At this point in time I would unfortunately have to suggest spending a few more minutes on the road and head down to the Pitt and ninth location if you want a good experience.

Maddy (1 review)

23 Apr 2026

Source: Google

5.0

I come by this Timmies often, and the amazing, kind and exceptional service keeps me coming back here! The staff are all so great at keeping this store running well. Whenever they are out of something, they are great at helping with recommendations. A big shout-out to all of them and the hard work they do!

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Restaurant response

Response added on 23 Apr 2026

Thanks Maddy! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Dave Morin (1 review)

22 Apr 2026

Source: Google

5.0

Excellent customer service such friendly staff and speedy service.

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Restaurant response

Response added on 22 Apr 2026

Thank you Dave! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Spencer MB

16 Apr 2026

Source: Google

1.0

Slow lazy

Restaurant response

Response added on 16 Apr 2026

Hi Spencer, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Kelly handerson (2 reviews)

9 Apr 2026

Source: Google

4.7

I go often and Natasha is the best! Always friendly and always willing to help whenever needed

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Restaurant response

Response added on 9 Apr 2026

Thanks Kelly! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Aimee Maynard (2 reviews)

3 Apr 2026

Source: Google

2.3

This place took forever Give us our Drinks and we had only ordered three large drinks. Whenever my drink came It tasted way, weird because it didn’t have enough juice and only had the bubbly drink. It took us 20 minutes to get three drinks

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Restaurant response

Response added on 4 Apr 2026

Hi Aimee, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Donald Chambers (16 reviews)

16 Mar 2026

Source: Google

4.0

Unlike the Tim Horton's locations that I go to in the area of Vaudreuil-Soulanges, this location ALWAYS fulfills an order correctky. Even it's an order that is made through the drive-thru. 😀 The staff members are courteous and friendly as well. The only "problem" I have with this location is that it is usually very busy in the morning and afternoon!. So, it can be a little noisy at times as it's a popular meeting place for senior citizens and students to get together and chat. 😊 .

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Restaurant response

Response added on 17 Mar 2026

Thank you Donald! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Walter Amell (8 reviews)

8 Mar 2026

Source: Google

5.0

This Tim Hortons has to be the best run out of any I've ever been to. The facility is always impeccably spotless. The staff is always extremely energetic and chipper. The speed and perfection of the orders is amazing. A huge shout out to the staff and management on the way this operation runs.

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Restaurant response

Response added on 8 Mar 2026

Thank you Walter! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Barb Zappa (1 review)

27 Feb 2026

Source: Google

5.0

The staff are amazing! My order is always correct and made with a smile! Hats off to Natasha , Carol & Kayla!

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Restaurant response

Response added on 28 Feb 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Tina McNairn (3 reviews)

12 Feb 2026

Source: Google

5.0

Great customer service and super fast drive thru! Amazing!

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Restaurant response

Response added on 12 Feb 2026

Hi Tina, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

jon dumond (3 reviews)

10 Feb 2026

Source: Google

5.0

The most friendly Tim Hortons in Cornwall.

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Restaurant response

Hi jon, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Goher Jadoon (17 reviews)

7 Jan 2026

Source: Google

5.0

Excellent Service and very help full Staff.

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Restaurant response

Response added on 7 Jan 2026

Hi Goher, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Tim Hortons

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