Reviews for Tim Hortons - Restoenligne.com

Name: Tim Hortons
Address: 960 Brookdale Avenue, Cornwall, Quebec, K6J 4P5
Telephone: 6139302685
Rating: 4

Ryan (96 reviews)

26 Apr 2026

Source: Google

1.0

I got *very* sick after eating a sandwich from here. My partner got sick after ordering the same thing she always does, but the staff doesn't understand their own products; If something is labeled as same but is clearly not the same product then it should be said as such. Lack of accountability; staff standing around doing nothing. Wait times aren't terrible but far from the best. Stock is usually low on baked goods.

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Restaurant response

Response added on 26 Apr 2026

Hi Ryan, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Beverly Bondoc (1 review)

25 Apr 2026

Source: Google

5.0

My favorite Tims in Cornwall.. Staff are so accomodating and always gets my custom ice coffee right..

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Restaurant response

Response added on 26 Apr 2026

Hi Beverly, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Carl Ivan Castro (1 review)

24 Apr 2026

Source: Google

5.0

Great place and coffee iz so Good 100% recommended

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Restaurant response

Response added on 25 Apr 2026

Hi Carl, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

maria (1 review)

24 Apr 2026

Source: Google

5.0

Great service. Highly recommended!

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Restaurant response

Response added on 25 Apr 2026

Thanks maria! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Jayvee Miclat (1 review)

24 Apr 2026

Source: Google

5.0

Great coffee and friendly service! 😊😁

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Restaurant response

Response added on 25 Apr 2026

Thanks Jayvee! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Cameron Helmer (6 reviews)

24 Apr 2026

Source: Google

5.0

Great team overall! Food was amazing and served quick! Clean store and friendly cashiers

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Restaurant response

Response added on 25 Apr 2026

Thank you Cameron! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Crystal Ren (2 reviews)

24 Apr 2026

Source: Google

4.3

Fast service great quality foods amazing service Khatiza young lady at the window said hi to my dog

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Restaurant response

Response added on 25 Apr 2026

Hi Crystal, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Maintrix (1 review)

24 Apr 2026

Source: Google

4.7

The food was great dive thru did not take long there was a strappy young lad named pierre he served and was great

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Restaurant response

Response added on 25 Apr 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Nicolas Craig (7 reviews)

20 Apr 2026

Source: Google

1.0

Honestly, this location is very inconsistent in the evenings. I’ve come here several times around 6-7 p.m., and it’s always the same situation. they’re out of basic items like chicken, and sometimes even coffee. This isn’t a one-time issue. It keeps happening over and over again, which makes it really frustrating. These are standard menu items that should always be available, especially during a busy time of the day. If you’re open, you should be properly stocked. This location really needs to improve its evening inventory management.

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Restaurant response

Response added on 21 Apr 2026

Hi Nicolas, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

amandeep singh (7 reviews)

14 Apr 2026

Source: Google

1.0

Worst Tim Horton I ever seen, Manager and team members are rude, never welcoming and they didn’t close my coffee cup lid last time and it spilled in my truck. And when customer is on drive thru they ask customer to come inside and let you wait for 10-15 minutes just for coffee and then they open drive thru. I am not complaining person but when it these things happen 2-3 time I try to talk but the Manager at this place doesn’t care at all.

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Restaurant response

Response added on 14 Apr 2026

Hello amandeep, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Jean (4 reviews)

13 Mar 2026

Source: Google

2.0

The person who served me was not professional I ordered an ice cape. I was still ordering!!! and she turned around and walked away to do the ice cape. When she came back she was very rude!

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Restaurant response

Response added on 14 Mar 2026

Hello Jean, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Julie Dagostine (7 reviews)

11 Mar 2026

Source: Google

4.0

The only issue I had today was they forgot to give me a Donut with my order and said to go back for it after I was home.

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Restaurant response

Response added on 11 Mar 2026

Thanks Julie! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Andrea little (22 reviews)

28 Feb 2026

Source: Google

1.0

Their employees think that when you order a winning hot beverage it only applies to regular roast coffee and tea... THE PROMOTION SAYS APPLIES TO THE HIGHEST PRICED ITEM IN THE BAG, ANY SIZE HOT BEVERAGE, EXCLUDING LIMITED TIME EDITION DRINKS (which is reasonabke but a french vanilla is not limited time)!! You don't get to tell me what I get to receive for a winning drink!! That's not how roll up has EVER worked!!!!!!! Why change now? Bc employees are offended someone ordered higher priced drink for a god damn prize!! LIKE WHAT

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A B (16 reviews)

26 Feb 2026

Source: Google

3.0

There were 6 people behind the counter with only one girl serving. She was fine, but the others ignore us and a seseqyent

Restaurant response

Response added on 26 Feb 2026

Hi, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Emma Menard (1 review)

25 Feb 2026

Source: Google

5.0

The skills of afternoon baker is really great and he looks astonishing.🤩

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Restaurant response

Response added on 25 Feb 2026

Thank you Emma! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Goher Jadoon (19 reviews)

23 Feb 2026

Source: Google

5.0

Excellent food and service. Everything was fresh, and the staff were friendly and efficient. Highly recommend!

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Restaurant response

Hi Goher, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Simrandeep Singh (1 review)

12 Feb 2026

Source: Google

5.0

Clean environment, fast service, and consistent quality. My go-to place every morning.”

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Restaurant response

Response added on 12 Feb 2026

Hi Simrandeep, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Simrandeep Singh (1 review)

12 Feb 2026

Source: Google

5.0

Angie is the best with the deliveries and she is really nice with the customers

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Restaurant response

Response added on 12 Feb 2026

Thanks Simrandeep! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Simrandeep Singh (2 reviews)

12 Feb 2026

Source: Google

5.0

They are really fast in the drive thru got fresh food

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Restaurant response

Response added on 12 Feb 2026

Hi Simrandeep, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Brittney Nixon (1 review)

12 Feb 2026

Source: Google

5.0

Staff is super friendly, staff all get along very well together, always smiling, I am always greeted with smiles, I never have to say my order they know me well, love seeing the supervisor Magic dancing and singing keeping the mood positive and the Manager Elisha is the best the store has seen in a while!

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Restaurant response

Response added on 12 Feb 2026

Thank you Brittney! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Keziah Ann George (8 reviews)

11 Feb 2026

Source: Google

1.3

Ordered customised iced coffee just now from here, didnt even taste like it. We say it in a customised way so we like it but i guess its just a waste of time and money. So disappointed

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Restaurant response

Response added on 12 Feb 2026

Hello Keziah, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Jassie Cruz (5 reviews)

8 Feb 2026

Source: Google

5.0

Great service and friendly staff. The food was fresh, the coffee was excellent, and the atmosphere was clean and welcoming. Manager Jeff was very professional, approachable, and attentive to customers. You can really see the positive leadership in how smoothly the team operates. Highly recommended!

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Restaurant response

Response added on 9 Feb 2026

Thank you Jassie! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Danna May Cruz (3 reviews)

11 Jan 2026

Source: Google

5.0

Amazing flavors, top-notch service, and a cozy vibe – a must-try!

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Restaurant response

Response added on 12 Jan 2026

Thank you Danna! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Bash Cunanan (1 review)

11 Jan 2026

Source: Google

5.0

The place is still super busy!! But service has greatly improved since the last time we visited. Great work to the new management team..

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Restaurant response

Response added on 12 Jan 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

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