Tim Hortons
Tim Hortons 2875 Laurier Street, Clarence-Rockland
3.4
18 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Mark Stevens
16 Apr 2026
Source: Google
5.0

Great experience in the drive through tonight 4/16 7pm! Two young girls were very funny and provided excellent customer service!

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Restaurant response
Response added on 16 Apr 2026
Thank you Mark! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Jovie Watson
15 Apr 2026
Source: Google
4.7

Good service from Leilea!

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Photo of Deck Fence
14 Apr 2026
Source: Google
2.5

No donuts after 6:00

Service
Cooking
Restaurant response
Response added on 14 Apr 2026
Thanks, Deck! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care
Photo of HAPPY
1 Apr 2026
Source: Google
1.0

Worst experience ever had got chicken wrap instead of veggie celantro and the coffee tasted like crap never get the right order from this location.

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Photo of Segun Adeyemo
29 Mar 2026
Source: Google
1.0

Very poor and unprofessional service from the attendants at the drive through today. I guess somestaffs at this location forget their JD! Awful experience.

Service
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Restaurant response
Response added on 29 Mar 2026
Hi Segun, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Ryan Larabie
21 Mar 2026
Source: Google
2.0

Seems to be not set on a price there sometimes I go in for my breakfast it'll be $8.65 in the same breakfast the next day is 9:20 doesn't make any sense, then you go back the next day then it's back to $8.65 then a couple days later the same breakfast is 9:20 and it keeps doing that that's why in the charge 50 cents put on mayonnaise when I ask for no Chipotle and other ones are submit and some workers said they can't do that doesn't make any sense

Restaurant response
Response added on 21 Mar 2026
Hi Ryan, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Georgia Anderson
8 Mar 2026
Source: Google
5.0

Yummy 😋

Service
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Atmosphere
Restaurant response
Response added on 8 Mar 2026
Hi Georgia, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Thomas Reese
22 Feb 2026
Source: Google
4.3

I came here just last week through the drive thru and usually i don’t get great customer service, ESPECIALLY on Saturdays but i got great service from a girl at the window named Leilea (i made sure she spelled it out for me so i got it right 🤣) she took my order and was quick but nice and when i got to the window she had my order ready to go with a smile on her face! She didn’t rush me and i was just blown away by her kindness towards me so i thought id give her some attention for that!! Nice job Leilea!!!

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Restaurant response
Response added on 22 Feb 2026
Hi Thomas, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Isabelle Lafreniere
22 Feb 2026
Source: Google
5.0

Customer service was very good! All the employees were helpful and Leilea ( the one who served us) was so kind to me and my family! I always look forward to coming here.

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Atmosphere
Restaurant response
Response added on 22 Feb 2026
Hi Isabelle, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Jane Lacroix
21 Feb 2026
Source: Google
1.0

Staff is not well trained… I found a hair in my food, the staff members were giving attitude to customers and didn’t call out the orders so we waited not knowing our food was in front of us. Staff are very unprofessional and have cellphones visible on them, I also saw a staff member with her foot up on a counter 🤢🤢

Service
Cooking
Atmosphere
Restaurant response
Response added on 22 Feb 2026
Thank you Jane! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Chris Hariski
21 Feb 2026
Source: Google
2.0

Staff seem like customers bother them when placing a drive thru order.

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Photo of Ty Mueller
18 Feb 2026
Source: Google
5.0

Hit the drive through. Food was great

Cooking
Restaurant response
Response added on 18 Feb 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

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Opening hours

Opening hours
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

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