January 27th drive thru worker (a woman) dissatisfied with my service, The land of cold coffee, medium format ice cap in a large cups, soggy napkins, and dry donuts…
Service
Cooking
Atmosphere
Restaurant response
Response added on 27 Jan 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care