Tim Hortons

Aniket Thakur (10 reviews)

2 Oct 2026

Source: Google

1.0

The lady working in front doesn’t know how to talk nicely….

Restaurant response

Response added on 3 Oct 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

alexander lestage (316 reviews)

10 Jul 2026

Source: Google

5.0

Extremely efficient

Restaurant response

Response added on 11 Jul 2026

Thank you alexander! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Viviana Delgado Coutiño (48 reviews)

3 Jun 2026

Source: Google

1.0

I wanted to buy 5 boxes of 20 timbits. The lady in case didn't want to sell them because she will not have for the rest of the day. It is not a joke, ridiculous! Avoid the place

Restaurant response

Response added on 3 Jun 2026

Hello Viviana, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

SONofSAM (10 reviews)

24 May 2026

Source: Google

1.0

Employees cannot take a basic order and have a terrible attitude, no wonder no one's goes here, just go to the mcdonlads beside it, it'll be much more worth it

Restaurant response

Response added on 25 May 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

S K (76 reviews)

28 Feb 2026

Source: Google

1.0

So slow and many mistakes! Ordered here twice today and both times took over 10 minutes and had a mistake.

Restaurant response

Response added on 28 Feb 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

image 4u (18 reviews)

5 Jan 2026

Source: Google

5.0

Great stuff. Very polite and customer orientated. Nice experience with the morning shift on Jan 5 2026. Great team!

Restaurant response

Response added on 5 Jan 2026

Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care