Reviews for Tim Hortons - Restoenligne.com

Name: Tim Hortons
Address: 2 Staye Court Drive, Arnprior, Quebec, K7S 0E7
Telephone: 6136231000
Rating: 3.8

Marc Pichette (12 reviews)

11 Apr 2026

Source: Google

1.0

Brutal 2 coffees asked for 4c 1s for both gave me 5s in both today it’s constant at that place

Restaurant response

Response added on 11 Apr 2026

Hi Marc, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Jenn (12 reviews)

6 Apr 2026

Source: Google

5.0

excellent experience! Every time! love Arnprior and ALWAYS hit timmys!

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Restaurant response

Hi Erin, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Jeff O'Brien (200 reviews)

3 Apr 2026

Source: Google

2.3

Sorry, I have to update my review as the in-store service was very poor. I stood in line 10mins waiting to be served. All staff members were serving the drive-thru, and no one was serving customers in the store. My wife experienced the same thing the other day.

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C Pawis (Northernsun) (47 reviews)

31 Mar 2026

Source: Google

4.0

For the most part very friendly staff. Was a bit surprise one night however, when I stopped in around midnight and was told I couldn't get a sandwich because the staff was "ckeaning".

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Restaurant response

Response added on 1 Apr 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

B (166 reviews)

31 Mar 2026

Source: Google

3.3

Accidentally ordered through mobile as in restaurant, but they wouldn't bring it to the drive through window for me and forced me to come inside to get it.

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Restaurant response

Response added on 31 Mar 2026

Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Bryan Linkletter (232 reviews)

8 Mar 2026

Source: Google

5.0

Fast service

Service

Cooking

Atmosphere

Restaurant response

Response added on 8 Mar 2026

Hi Bryan, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Patty Davis (105 reviews)

6 Mar 2026

Source: Google

5.0

Everyone there is amazing

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Restaurant response

Response added on 6 Mar 2026

Thanks Patty! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

sakky Bhatti (2 reviews)

23 Feb 2026

Source: Google

1.0

Very bad service almost every second location check your stuff before leaving. Washroom are worst no cleaning

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Atmosphere

Restaurant response

Response added on 23 Feb 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Jessica Mattinson (7 reviews)

17 Feb 2026

Source: Google

5.0

Very pleasant staff and excellent service.

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Danielle Paquette (3 reviews)

15 Feb 2026

Source: Google

1.0

How can I contact head office or a manager at this location I ordered an iced chai latte and got an iced coffee or something. When I asked the lady working the cash if she could remake it because it tasted like coffee and coffee and I don’t get along she wouldn’t remake it as it was an “iced chai latte” she made. So now I just spent $4 on a drink that I can’t even drink.

Restaurant response

Response added on 16 Feb 2026

Hi Danielle, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Lisa McGee (4 reviews)

15 Feb 2026

Source: Google

5.0

Christine is always so friendly. Even on the coldest days, her smile could warm the coldest of hearts - even Linda’s.

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Restaurant response

Response added on 15 Feb 2026

Hi Lisa, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Donkey monkey (2 reviews)

29 Jan 2026

Source: Google

1.0

Bad service

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Restaurant response

Response added on 30 Jan 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

jonathan barr (89 reviews)

10 Jan 2026

Source: Google

5.0

Always great to hear Lauries voice over the speaker ready to take my order and always happy.

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Restaurant response

Response added on 10 Jan 2026

Thanks jonathan! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Owen-Ryder McKenzie (12 reviews)

4 Jan 2026

Source: Google

5.0

Absolutely amazing Tim Hortons location. Staff were extremely kind on a friday morning. Caring and patient. The shelves were stacked, order came in super quick and it made me want to get out of my way next time I go through the area to hit this timmies. Nice work guys, keep it up 👌

Service

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Restaurant response

Response added on 4 Jan 2026

Thanks Owen-Ryder! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Tim Hortons

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