Tim Hortons
Tim Hortons 1333 Rue d'Acton #116, Acton Vale
Review summary

What guests say about Tim Hortons

The reviews are very mixed, but the overall trend is rather negative, with several complaints about slow service, order errors, and the attitude of some employees. Some customers do say, however, that the coffee and a few products are good, and that service can sometimes be quick and courteous. The place is also criticized for cleanliness and organization, so it is not the most reliable option if you’re looking for a consistent experience.

Summary based on 24 reviews.
2.6
32 evaluations
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Reviews / Ratings for Tim Hortons

Photo of dylan
20 Sep 2026
Source: Google
1.0

CLEAN YOUR TRASH CANS!! PEOPLE WILL BE MORE INCLINED TO SIT OUTSIDE OF THEY WEREN'T ATTACKED BY WASPS

Logo of Tim Hortons
Restaurant response
Response added on 20 Sep 2026
Hello dylan, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of shahzad Hussain
17 Sep 2026
Source: Google
1.0

The employees here are providing really poor service. They’re busy on their phones while customers are waiting for their orders. Some of them also have difficulty understanding English, which makes the situation even more frustrating.

Photo of Richa Sharma
13 Jul 2026
Source: Google
5.0

We don’t speak french. The girl who was taking order initially couldn’t understand english but was kind enough to get another girl who gladly helped us. All the drinks were good and correct. Very kind and nice people:)

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Thanks Richa! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Steven Anthony Baranello
13 Jun 2026
Source: Google
5.0

Only used the drive thru. They prepared my drink quickly and tasted great

Logo of Tim Hortons
Restaurant response
Response added on 14 Jun 2026
Thanks Steven! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Mitchel Colchado
8 May 2026
Source: Google
5.0

Good coffee

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 9 May 2026
Thank you Mitchel! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 06:00 - 20:00
  • Monday 05:00 - 21:00
  • Tuesday 05:00 - 21:00
  • Wednesday 05:00 - 21:00
  • Thursday 05:00 - 21:00
  • Friday 05:00 - 21:00
  • Saturday 06:00 - 21:00

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