I visited this Tim Hortons in Sherbrooke and ordered 3 breakfast sandwiches along with 2 Ice Capps. The farmer’s sandwich was fine and the egg and cheese biscuit was okay, but one sandwich came with only sauce and the biscuit on the side and no egg or cheese at all. I also ordered an Ice Capp with almond milk because I can’t tolerate regular milk. The staff mentioned the machine was having issues, and when the drinks came out they both looked exactly the same, when I took a sip I knew it was NOT almond milk like the server had assured me it was,also there was a sleeve on the cup I assumed to tell the difference,but there was a crack in the cup so the sleeve was to cover the crack. Mistakes happen, but considering the wait time and missing food item, it was disappointing. I hope quality control and order checking can improve.
