The beef pad Thai is horrible quality. I found a piece of blue rubber inside my meal. This dish has safety hazards. Besides, the noodles is burnt and very mushy. The thin slices of beef that they use is also extremely low quality and tastes like plastic. Overall disgusting and the rubber inside is unacceptable.
Service
Cooking
Restaurant response
Response added on 28 Jan 2026
Hello,
We are very sorry to hear about your experience. Finding a foreign object in your meal is completely unacceptable, and we take this situation very seriously. Please contact us directly via this link so we can investigate this incident and make it right. https://thaizone.ca/en/contact-us/
Your feedback is extremely important to us and helps us improve our food safety and quality controls.
The Thaïzone Team