Thai Express Restaurant Sherbrooke

Louis-Philippe Payette (36 reviews)

21 Aug 2025

Source: Google

1.0

Not fresh, high risk of food borne illness.

Restaurant response

Response added on 21 Aug 2025

Thank you for your feedback. We take your reviews seriously as we constantly strive to improve. We hope your next visit will exceed your expectations. See you soon!

R Mcd. (3 reviews)

13 Jul 2025

Source: Google

1.0

Date of visit was July 8, 2025. Employee was very unprofessional and needs training. First when I walked into the store at the counter, he was flirting with another male employee. I asked for a can of coconut water like the one displayed at the front counter. He gave me a different one from the refridgerator. I said no thanks, it is not the same and was about to request something else. He insisted that it was the same so I politely said no, told him that it was a different brand and that the one he gave me has added sugar and a higher sugar content. He proceeded sarcastically to school me that sugar was sugar and that I am not obligated to buy. This was so uncalled for. When he gave me the total for the rest of my order, I just cancelled and went to the neighboring A&W for lunch. This rude and sarcastic behaviour was very disappointing. This young man is bad for business

Restaurant response

Response added on 13 Jul 2025

Thank you for sharing your experience with us. I'm truly sorry to hear about the unprofessional behavior you encountered during your visit. We take such matters seriously and would appreciate it if you could provide more details through our customer feedback form at https://form.jotform.com/230324788531255. Your feedback is invaluable in helping us improve. We hope to have the opportunity to serve you better at Thai Express Sherbrooke in the future.