Thai Express Restaurant Pierrefonds

Tina Aumais (3 reviews)

4 Feb 2026

Source: Google

1.0

I ordered pad tai shrimp with extra broccoli.( Chinese) Got 2 small shrimp. 0 broccoli, and 2 small leaves of Chinese broccoli. Had to go back to resto to have a real one made again with the original one in hand. Awful

Restaurant response

Response added on 5 Feb 2026

Tina Aumais Thank you for taking the time to share this with us. We sincerely apologize for the inconvenience and invite you to go to go.momos.com/psfMG to submit our recovery form.

Adam Abu Assi (4 reviews)

29 Jan 2026

Source: Google

5.0

Amazing food and great service!

Restaurant response

Response added on 29 Jan 2026

Thank you so much for your wonderful review, Adam! We are thrilled to hear that you enjoyed our amazing food and received great service during your visit to Thai Express. Your feedback means a lot to us and reinforces our commitment to providing every customer with quality meals and service. Let me know if there’s anything else I can do for you. I’m happy to help.

Alexandrina Iurcu Balan (8 reviews)

9 Jan 2026

Source: Google

1.0

Today we ordered our favourite soup Tom Yum, the chicken one l, that we are always ordering. But this evening, the chicken was literally the one grilled and packed (stripes) that you can buy frozen at any grocery. Then overcooked. It tasted nothing! A mix of garbage! Usually we have had the real, perfectly cooked chicken breast meat, the same they are using in the Pod Thai dish. I immediately called the restaurant to report that and to ask why did change their brand main product to this garbage. But guess what! The guy was trying to fool me that “No, we didn’t change anything!”. I’m so upset, I didn’t ask for a refund or something, but be honest with me! If not, I’m sharing a picture as a prove, hoping you won’t fool customers anymore! Here it is!

Restaurant response

Response added on 10 Jan 2026

Thank you, Alexandrina Iurcu Balan, for sharing your experience with us. We're truly sorry to hear about your disappointment with the Tom Yum soup and the response you received. We value your feedback and would appreciate it if you could fill out our customer feedback form at https://form.jotform.com/230324788531255 so we can address this issue more thoroughly. We hope to have the opportunity to serve you better at Thai Express soon.