3.7
16 evaluations
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Reviews / Ratings for Thai Express Restaurant Laval

Photo of Geez747
27 Jan 2026
Source: Google
1.0

Honestly I very rarely right a review but this one i felt i had to. Ordered a chicken pad Thai and it just didn't taste like always. Also no vegetables at all in the plate. 2 spring rolls were dripping with oil. I mean pure disgusting. $24 went directly in the garbage. What a waste. Well never again!!

Logo of Thai Express Restaurant Laval
Restaurant response
Response added on 27 Jan 2026
Geez747 We’re sorry your visit did not meet expectations. Please contact us at https://go.momos.com/psfMG so we can address the issue.
Photo of Mya Stromei
21 Dec 2025
Source: Google
1.0

They didn’t understand to go and a vegan pad see ew with tofu and super spicy they put no spice (mild) no tofu no noodles just veggies

Service
Cooking
Atmosphere
Logo of Thai Express Restaurant Laval
Restaurant response
Response added on 21 Dec 2025
Thank you, Mya Stromei, for sharing your feedback. I'm sorry to hear about your experience with your order. We value your input and would appreciate it if you could fill out our customer feedback form at https://form.jotform.com/230324788531255 so we can address this issue. We hope to have the opportunity to serve you better at Thai Express soon.
Photo of Jad El-Haddad
21 Dec 2025
Source: Google
5.0

Incredible nourriture I recommend it

Service
Cooking
Atmosphere
Logo of Thai Express Restaurant Laval
Restaurant response
Response added on 21 Dec 2025
Wow! Thank you for your kind comment! We look forward to seeing you again soon.
Photo of Amanda Azzi
21 Nov 2025
Source: Google
1.0

If I could give zero stars, I would. The service was terrible from start to finish. Not only did I receive the wrong order, but there were black flakes in my food, caused by the staff scraping the wok while cooking. When I brought this to their attention and requested a refund, they refused and claimed it was “soy sauce,” which is clearly not true. Their response was dismissive and unprofessional. This experience was unacceptable, and I will not be returning.

Service
Cooking
Atmosphere
Logo of Thai Express Restaurant Laval
Restaurant response
Response added on 22 Nov 2025
We're sorry to hear about your experience with your meal and the customer service at this location. Please fill out our customer feedback form at https://form.jotform.com/230324788531255 so we can address your concerns directly. We hope to have the opportunity to serve you better at Thai Express in the future.
Photo of Black Hoodedman
20 Nov 2025
Source: Google
4.0

I dont think having the receipt inside my food while prepping it is very sanitary….

Service
Cooking
Atmosphere
Logo of Thai Express Restaurant Laval
Restaurant response
Response added on 21 Nov 2025
Thank you, Black Hoodedman, for sharing your feedback. We're sorry to hear about your experience and take your concerns seriously. Please fill out our customer feedback form at https://form.jotform.com/230324788531255 so we can address this issue more thoroughly. We hope to see you again at Thai Express soon.
Photo of nightwing
3 Nov 2025
Source: Google
3.7

the food is very good most of the times, but most of the employees do not seem to be able to speak French nor English. Also it may not be the most sanitary restaurant I went to but I'll let it slide cause the food is good

Service
Cooking
Atmosphere
Logo of Thai Express Restaurant Laval
Restaurant response
Response added on 3 Nov 2025
We really appreciate your positive feedback and hope you come back soon!

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