2 Jan 2026
Source: Google
Couldn’t wait to get our pad Thai order! It came, quite late, not to worry! Finally, it was not what we ordered (soups - not to our taste). Have submitted several on line requests for resolution, have called numerous times and we are getting nowhere. Our order was expensive (to us), it doesn’t seem right that Thai express won’t resolve this easily.
Service
Cooking
Restaurant response
Response added on 3 Jan 2026
Thank you Pamela for sharing your experience with us. I'm sorry to hear about the issues with your order and the difficulty in resolving them. Please fill out our customer feedback form at https://form.jotform.com/230324788531255 so we can address this matter promptly. We hope to have the opportunity to serve you better at Thai Express soon.
