Terrasse William Gray

Rajinda Jayawardena (35 reviews)

17 Feb 2026

Source: Google

4.5

Beautiful views over looking the city and river. In winter they have these little bubble tents set up where you can only sit in if you have a reservation and opt for a $60 3 course meal. Food seemed good but we elected to sit at the bar area under the heaters.

Fatima (9 reviews)

15 Feb 2026

Source: Google

2.3

We visited TerrasseWilliam Gray to celebrate a special birthday and brought our own cake to make it more personal. The view was absolutely beautiful — truly the highlight of the experience — and the ambiance is very Instagram-worthy. I completely understand that it’s $69 per person, so the final bill wasn’t surprising. However, based on what’s presented on Instagram, we expected a more elevated and abundant setup. In reality, the table felt quite minimal, with smaller portions and limited variety. It wasn’t necessarily bad — just not the high-end experience we were expecting, which was a bit disappointing. The morning sun was also quite strong, which made it slightly uncomfortable at times despite the lovely scenery. On a positive note, I truly want to mention the receptionist downstairs — he was incredibly kind, welcoming, and professional. He genuinely made a great impression and added warmth to the experience. Overall, it’s a beautiful place with a stunning view and kind staff, but in terms of presentation and overall “wow” factor, it didn’t fully live up to our expectations.

Sandrine Choiniere (11 reviews)

13 Feb 2026

Source: Google

5.0

Best terrasse in Old Montreal!

Angela Koçiu (4 reviews)

28 Jan 2026

Source: Google

5.0

Went during brunch time for a birthday celebration. The experience was amazing: the service by Mauricio was nice, the view was phenomenal and despite it being one of the coldest days of the year, it was mostly warm inside the dome! The food was also delicious. Would come again.

Restaurant response

Response added on 30 Jan 2026

Dear Angela, Thank you for your thoughtful review. We’re pleased to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you back in the near future! Best regards, The Terrasse William Gray Team

Cooper Montgomery (12 reviews)

18 Jan 2026

Source: Google

1.3

Went in the winter, no bartender at the bar, they take the orders and make the drinks in the kitchen, which explains why it took over 15 minutes to make 2 drinks and they got little specs of dirt and hair in my partners martini, they did not even follow her instructions for the martini.

Restaurant response

Response added on 20 Jan 2026

Hello Cooper, Thank you for sharing your feedback. We are very sorry to hear that your experience did not meet your expectations, particularly regarding the wait time for your drinks and the martini that was served. This is not the level of service we aim to provide, and your comments have been shared with our team so we can address these points and improve. We appreciate you taking the time to let us know and hope to have the opportunity to welcome you again under better circumstances. Best regards, The Terrasse William Gray Team

Kariana Tejeda (11 reviews)

3 Jan 2026

Source: Google

2.7

Beautiful view, but feels like a tourist trap We visited Terrasse William Gray as tourists around 2:00 pm, hoping to enjoy a couple of drinks and the view from their igloos. Upon arrival, we were told that the only option available was a fixed 5-course “experience” priced at $120 per person, and that we would not be seated in the igloos with a view. Instead, the only igloo offered was located at the back of the restaurant, with no view (although it did have a fire pit). Since we had just finished lunch and didn’t feel we would enjoy a full tasting menu, we decided to make a reservation for the evening instead. For dinner, the price increased to $170 per person, before taxes, and required full payment upfront to secure the table — again, for the same igloo without a view. Despite our hesitation, we went ahead and booked it to experience what the restaurant had to offer. About 30 minutes after leaving the restaurant, we realized we wouldn’t make it back in time due to sightseeing in the area and called to cancel. We were informed that the payment was non-refundable, which was disappointing. When we arrived later that evening, the table was ready, and the staff was genuinely friendly and welcoming. Unfortunately, the experience fell short when it came to the service and food. Our server was unable to answer basic questions about the menu, which made us feel they were not very familiar with it. The food itself was nicely presented but ultimately forgettable — nothing stood out or felt worth the high price. In the end, we paid around $700 for dinner for four, and it was not an experience we truly enjoyed. While the ambiance and location are beautiful, the pricing, rigid policies, and underwhelming food made this feel more like a tourist trap than a memorable dining experience.

Restaurant response

Response added on 6 Jan 2026

Dear Kariana, Thank you for sharing your feedback and for taking the time to detail your experience at Terrasse William Gray. We are sorry to hear that your visit did not meet your expectations. We understand your disappointment regarding the igloo location, the fixed-menu format, and our prepaid, non-refundable policy. These seasonal experiences are designed this way due to limited availability and high demand, but we regret if this was not clearly communicated. We are also concerned to learn that the service and cuisine fell short, as this does not reflect the standards we aim to uphold. Your comments have been shared with our team for review. Thank you again for your honest feedback. Warm regards, The Terrasse William Gray Team

Magnus Mortensen (7 reviews)

1 Jan 2026

Source: Google

5.0

Terrasse William Gray delivered an absolutely flawless New Year’s Eve experience. The service was exceptional from start to finish, and Mauricio truly made the night unforgettable and perfectly timed in every way. The atmosphere, pacing, and overall execution of the evening were spot on. An amazing way to ring in the new year! It couldn’t have been better!

Restaurant response

Response added on 2 Jan 2026

Dear Magnus, Thank you for your thoughtful review. We’re pleased to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we look forward to the opportunity of welcoming you back in the near future! Best regards, The Terrasse William Gray Team