This is honestly the most disappointing restaurant experience I have ever had. I usually always leave good reviews when I can and I try to be fair, but this time I feel completely disrespected. The wait was extremely long and we were lied to about the timing. The waiter kept giving us false updates and it felt like we were being misled the whole time. My graduation dinner was ruined because of this experience, something I was really looking forward to and will never get back. My friend ordered octopus and we waited one hour and thirty minutes just for one tentacle. The steak was not cooked as asked and had to be sent back but still did not come back correct. The mashed potatoes were cold when they finally arrived. On top of everything, every single bill we received had errors in it, which made the experience even more frustrating and stressful when we were already dealing with everything else. We spent around 300 dollars and I still felt pressured and basically forced to leave a 15 percent tip just because of the situation, which made me feel even worse about the whole experience. I felt ignored and honestly gaslighted by the staff when I tried to ask what was going on. This is my first bad review ever because I usually try to support restaurants but I cannot ignore how bad this experience was. Very disappointed and I would not recommend this place.
What guests say about Terrasse Le 419 - Vieux Port
The reviews are very mixed, with several customers highlighting good service, a nice atmosphere, and dishes they enjoyed. However, several recent comments mention long waits, disorganized service, and food quality that is seen as inconsistent or disappointing. At the moment, it seems like an interesting choice mainly for the atmosphere and good times when everything is running smoothly, but riskier if you are sensitive to service and value for money.
Reviews / Ratings for Terrasse Le 419 - Vieux Port
Really bad service for the price. Don’t go there!
Didn’t have a good experience there on Friday.
Disgusting, paid 70$ tanny octopus, steak was served cold
Came to celebrate a very important thing. Both of my brothers graduation. What an awful way of celebrating, I was more than disappointed. How is it possible to wait 1:30h-2h for food to be served when the restaurant wasn’t even busy? The price is way more than what it’s worth, the quality was awful. The staff lied a lot, pretending the food was ready and being prepared and it wasn’t the case. Very very upset that it ruined a special night.
Very disappointing experience overall. The staff seemed unprepared, the atmosphere became frustrating because of the delays, and the food quality did not justify the cost. Left feeling like the restaurant cares more about appearance than customer satisfaction.
It was a nice experience in the old atmosphere of Montreal with appetizers and a soft stick application that has a beautiful mass
Wowww! Tried this restaurant yesterday and everything was on point. Amazing service from the waitress, fast kitchen and excellent food. The waitress Anna was designated at my table, apart from beautiful she is super professional. Highly recommend thank you!
Really frustrating experience from start to finish. The restaurant clearly struggles with organization and customer service. Nobody seemed attentive, and the overall experience felt careless and unprofessional. Considering the prices, the quality of both the service and food was far below expectations.
Came in expecting a good dining experience and left completely disappointed. The atmosphere looked promising, but the execution was terrible. Staff seemed disorganized, the service lacked professionalism, and the food did not match the prices at all. For what we paid, the quality and portions were honestly unacceptable. Would not recommend.
We had the worst possible night at a restaurant. Service, food, everything was just awful. Prices are much more higher for this weekend but I can say it wasn’t worth it at all. I don’t recommend it truly.
This was honestly one of the worst restaurant experiences I’ve ever had. The service was extremely disappointing we waited approximately 1 hour and 30 minutes for our food to arrive. During this time, the head server/manager appeared more focused on smoking outside than attending to customers or managing our table properly. We were repeatedly told that our food was “almost ready,” which turned out to be untrue, and no real effort was made to resolve the situation or accommodate us for the excessive delay. Unfortunately, the food itself was equally disappointing. The steaks were overcooked on the outside while still raw inside, making them inedible. The linguine tasted low quality, as if it had been prepared from boxed pasta with canned sauce. To make matters worse, the octopus appetizer, priced at $30, consisted of literally a single tentacle with no proper sides or accompaniment, which was extremely underwhelming for the price. Overall, the combination of poor service, lack of professionalism, excessive wait times, and unacceptable food quality made for a very frustrating and disappointing experience.
The music, the food, the employees..everything is amazing. Loved every single seconds of being there. Lucas, Chelsea and Idris were amazing thank you guys so so much
The food was excellent ! excellent service by Idriss !
Excellent restaurant!
Both, service and food was excellent! Big recommendation for those who seek local and high quality cuisine.
Terasse 419 is a fantastic spot with a warm, inviting atmosphere and consistently delicious food. The dishes are fresh, well-presented, and full of flavor, and the staff provide friendly, attentive service. A great choice for both casual dining and special occasions.Highly recommend
Great experience at Terrasse 419 ! Amazing atmosphere and friendly service Highly recommended
One of my absolute favorite spots in the Old Port! Terrasse le 419 – Vieux Port never disappoints. The atmosphere is always elegant, the terrace is stunning, and the overall experience is top-tier. The food is consistently delicious, the cocktails are amazing and the service is professional and welcoming every time. Highly recommended!
Nice 🙂
Very Professional Respect
Very professional good
Good service
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Opening hours
- Sunday 11:00 - 23:00
- Monday 11:00 - 23:00
- Tuesday 11:00 - 23:00
- Wednesday 11:00 - 23:00
- Thursday 11:00 - 01:00
- Friday 11:00 - 01:00
- Saturday 11:00 - 01:00
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