Thank you for responding. I understand that you take pride in being a gluten free kitchen and that systems are in place to prevent cross contact. I am not questioning your intent or effort. Your food was so good and amazing! I do want to clarify a few important points, particularly for others with coeliac disease who may read this. The statement that a contamination issue would typically affect more than one guest is not medically accurate for coeliac disease. Gluten exposure does not behave like food poisoning. Cross contact can occur at the level of a single ingredient, a single supplier batch, a single preparation window, or a trace exposure that only affects highly sensitive individuals. Two people can eat the same food and have completely different outcomes. One person becoming ill does not rule out gluten exposure. Large batch preparation does not eliminate this risk. In some cases it increases it, especially if an ingredient lot changes, a substitution is made, or a single contaminated input enters a batch. Only guests who eat from that specific timing window may be affected, and that can easily be one person. Similarly, not receiving other reports does not mean an exposure did not occur. Coeliac reactions are often delayed, misattributed, or milder in others. Many people do not recognize the source, do not connect symptoms back to a meal, or do not report it at all. I am newly diagnosed and extremely careful & very sensitive. I was visiting from out of town and grocery shopped for all other meals. Everything else I consumed was labelled gluten free or naturally gluten free and ingredients were checked. I ate from your restaurant twice because you advertise as gluten free and trusted that representation. Twice because it was so dam good. Following those meals, I experienced a severe delayed coeliac reaction. Something clearly went wrong somewhere, even if unintentionally. My review reflects my lived experience and is shared so others with coeliac disease can make informed decisions. I will email you at the email address you provided. ————————————————- The food was incredibly good, and I would have happily eaten here again. Unfortunately, despite advertising as gluten free, I experienced a severe delayed coeliac reaction after eating here twice that required emergency medical care. This suggests cross contamination or gluten exposure. I’m sharing this so others with coeliac disease can make informed decisions.
