TANDOORI PALACE
TANDOORI PALACE 3204 Blvd. Saint-Martin O, Laval
4.8
596 evaluations
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Reviews / Ratings for TANDOORI PALACE

Photo of Adham Elbahrawy
4 Mar 2026
Source: Google
5.0

Amazing food, service, and staff

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Photo of Harjeet Kaur
4 Mar 2026
Source: Google
5.0

💯 recommend… Great service,,, food was so good , tasty and delicious….. atmosphere was good , very comfortable.. was there with family.. front person and staff was very friendly and helpful, food quality was excellent.. excellent presentation.. affordable… … definitely I’m going to recommend to my family and friends….thank you tandoori palace ..

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Photo of Paula Barbaresso
4 Mar 2026
Source: Google
1.7

Running a restaurant and managing a restaurant are two very different things, and not everyone has the skills required to do both effectively. Unfortunately, our recent experience reflected a lack of proper management and staff training. The front desk lady handling reservations and takeout orders was at times rude and unnecessarily boastful about the restaurant’s popularity and pricing. Confidence is good, but professionalism and courtesy toward customers are far more important. Our server seemed confused and unfamiliar with the menu. He had to go back to the kitchen multiple times to confirm basic details about dishes. This does not reflect well on a professional establishment. Staff should be properly trained and fully knowledgeable about the menu to ensure smooth service. We specifically ordered Masala Chicken Tikka, but instead received plain Chicken Tikka. Such mistakes are unacceptable, especially when customers are clear about their order. I strongly recommend that the management invest time in properly training their staff so they understand the menu, improve communication, and provide a better overall customer experience. Unfortunately, due to this disappointing experience, we will not be returning.

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Restaurant response
Response added on 4 Mar 2026
Hello madam Barbaresso We are saddened by your review. Every word you said its been well noted and we will enquire about this. Our staff is fully professional and well trained past few days we have couple of staff memes which are being trained but usually we don’t allow them to take orders by their own unless they are accompanied by a professional server. We are sorry again that we couldn’t reach up to your expectations. I assure you if you ever thought to give another try we would make sure that you would not face any of the same issue. Thank you for your understanding.
Photo of Rami Bilal
4 Mar 2026
Source: Google
1.3

I made a reservation in advance and arrived on time, expecting a smooth and organized experience. However, upon arrival, there was no staff member present at the entrance to welcome or assist guests. Instead, there was a line of approximately 15 frustrated customers waiting to be seated. While I fully understand that restaurants can become busy and that table preparation may require some time, waiting nearly 30–35 minutes despite having a reservation felt excessive and suggested a lack of consideration for guests’ time. What was more disappointing was the attitude of the manager on duty. She appeared visibly irritated and was quite dismissive toward guests at the door. On several occasions, while customers were waiting, she was on the phone telling someone, “Please come, we have lots of space,” which created confusion and frustration among those of us who had already been waiting. The overall welcome was unprofessional and uninviting. After finally being seated, we waited approximately 10 minutes without receiving water, glasses, cutlery, or menus. The manager then approached our table and asked whether we had placed our order. It was surprising to be asked this question when we had not yet been provided with the basic necessities to do so. This reflected a lack of coordination and attentiveness from the service team. We eventually placed our order with a girl, and the food arrived roughly 30 minutes later. While some delay is understandable during peak hours, the overall dining experience did not meet the standard we had previously known at the Cartier location. The quality of the food has noticeably declined, and the service was far from the warm and respectful atmosphere we had experienced in the past. Our drinks were never brought to the table, and no one checked in to ask if we needed anything further. The most disappointing moment occurred shortly after we began eating—within about five minutes, the manager brought takeaway boxes and the bill to the table, giving the impression that we were being rushed out. While it is understandable to manage table turnover during busy periods, this approach felt abrupt and inconsiderate. Overall, the experience was unprofessional and disappointing. From the lack of organization at the entrance to the decline in service quality and food standards, the restaurant no longer reflects the level of hospitality it once offered. Unfortunately, based on this visit, I do not feel the experience justified the time or expense.

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Photo of Aaron Jenkenson
28 Feb 2026
Source: Google
5.0

The atmosphere was vibrant and staff were incredibly friendly and joked around with us, lifting our experience further. In terms of cost, this place is highly recommended for the quantity of food you receive. Overall, a pleasant moment, considering we came on one of their busiest days as well.

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Photo of Randy Deriane
28 Feb 2026
Source: Google
5.0

Hash is the best

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Photo of Ursula Zielinski
28 Feb 2026
Source: Google
5.0

Yummy indian cuisine, very moderate spices.

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Photo of Emma
28 Feb 2026
Source: Google
5.0

The service we received from Hash are beyond and the meals are so delicious, we’ll be back again 🤩

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Photo of amanda carreira
28 Feb 2026
Source: Google
5.0

It was amazing. Great service. Restaurant is absolutely stunning. We took our time and we werent kicked out at all. A wonderful ladies night out for sure. 100% recommend

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Photo of Anna Apostolakis
28 Feb 2026
Source: Google
5.0

So glad we discovered this restaurant in Laval. Food and service were excellent! Thank you Ariahn for the recommendations on what to eat. The paneer was delicious

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Photo of Elie tanel
28 Feb 2026
Source: Google
5.0

I lovvved the food and the server's name was Hash he is super friendly... will come again for sure

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Photo of Laura Cardenas Paez
28 Feb 2026
Source: Google
5.0

Delicious food and very good service from Hash

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Restaurant response
Response added on 28 Feb 2026
Thank you Laura for sharing your experience with us.
Photo of Cedrick Boucher-lalonde
28 Feb 2026
Source: Google
5.0

Amazing food great service very good place to go on a date out of the ordinary

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Photo of Joe Khazzaka
28 Feb 2026
Source: Google
5.0

Best Indian food in town, Hash’s service was very good!

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Photo of Natacha Jaber
28 Feb 2026
Source: Google
5.0

Worth a visit! Very good food, service and ambiance. You’ll won’t be disappointed.

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Restaurant response
Response added on 28 Feb 2026
Thank you mr Jaber for taking the time to share your experience with us.
Photo of vandana chauhan
28 Feb 2026
Source: Google
5.0

We had a wonderful experience at this restaurant. The food was outstanding — perfectly cooked, well-seasoned, and served hot. The menu offers a great variety, and everything we tried was delicious. The staff was polite, quick, and very accommodating. The atmosphere was clean, comfortable, and perfect. Definitely coming back again!🤗

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Photo of pratheepa vijayakumar
28 Feb 2026
Source: Google
5.0

Beautiful atmosphere! Excellent service! The food was really good!

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Photo of Jonathan Prince
28 Feb 2026
Source: Google
5.0

This place has amazing ambiance - the music, decor and lighting are next level. The food is amazing and the service provided by server Hash is outstanding - quick, attentive and genuinely nice.

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Photo of Lalita's Art Shop
28 Feb 2026
Source: Google
4.7

Amazing ! We loved it!

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Photo of Chris Colley
28 Feb 2026
Source: Google
2.7

We sat down at 6 pm and were finally served at 7:20! Insanely slow service with a staff that seems like they could care less about the customers. Food was lovely but service killed it with their incompetence. Oh we got a soup at 6:45 pm… and they forgot my papadam! 🙄

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Photo of Karim Raffiq
27 Feb 2026
Source: Google
1.0

The 5 star restro is getting degraded day by day by their rude and dumb staff members no management of reservations and takeouts .. on call the lady say yes to everbody and surprising no space at arrival very cold treatement by aman she took our order never came back why ??? The service was not this they need employees why you not hire some staff

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Photo of daniel daoust
26 Feb 2026
Source: Google
4.7

The food and ambiance were excellent. Service was a tad slow yet excellent.

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Photo of anna francis
24 Feb 2026
Source: Google
5.0

Amazing food, service and vibes.

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Photo of Claude Charlebois
22 Feb 2026
Source: Google
4.7

Thank you Ash for your good services

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Opening hours

Dining room
  • Sunday 16:00 - 21:00
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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