SUSHI SAMA (FOODCOURT Galeries d'Anjou)

Hi Giuseppe, thank you for bringing this to our attention, and we’re truly sorry for the poor first impression. You are absolutely right to be frustrated — this is not the experience we want anyone to have. The order in question has now been fully refunded, and you should see it reflected back on your original payment method. As a newly opened location, the team still getting used to the systems and unfortunately missed this order. That’s on us, and we sincerely apologize for the oversight and confusion, including the phone number issue. We appreciate you giving us the opportunity to address this and hope we can earn back your trust in the future. Please don’t hesitate to reach out to us directly if there’s anything further we can do. [email protected]