23 Jul 2026
Source: Google
Unfortunately, my experience in this restaurant was not good because of the way the cashier treated me. She treated me nervously and impolitely, and her way of speaking was inappropriate and unprofessional at all. I understand that employees may go through circumstances or pressure, but this does not justify treating customers in this way. I hope that the restaurant management will pay attention to this issue and review the way of dealing with customers, because respecting the customer and dealing well with him is an essential part of the experience of any restaurant.
Restaurant response
Response added on 23 Jul 2026
Please note that you were an Uber Eats delivery driver, not a restaurant customer. You arrived before the scheduled pickup time while the order was still being freshly prepared. Our staff simply explained the standard preparation time. Our priority is always serving fresh food while providing respectful service to both our customers and delivery partners.
