Subway
Subway 4969 Ch. Queen Mary, Montréal
Review summary

What guests say about Subway

Customers especially appreciate the welcoming, polite, and efficient service, as well as the overall cleanliness of the place. Several mention fresh and well-prepared sandwiches, with an enjoyable experience even when it is busy. On the other hand, a few reviews mention customer service issues, staff attitude, and problems handling certain requests or payments.

Summary based on 19 reviews.
4.7
123 evaluations
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Reviews / Ratings for Subway

Photo of Oleksiy Shmelov
30 Oct 2026
Source: Google
1.3

come eat yo food with cockroach

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Atmosphere
Photo of Nouzha Rebai
11 Oct 2026
Source: Google
5.0

Really nice and good service . Really good sandwich too . I recommend in this Subway 100%

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Photo of Erfan Hadipour
8 Oct 2026
Source: Google
5.0

the worker working on thursday night was the best subway worker i met in my life! shoutout to her for making my day!

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Photo of Zackary Ben Mati
8 Oct 2026
Source: Google
5.0

Excellent

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Photo of Kevin James
6 Oct 2026
Source: Google
2.0

Lady doesnt greet you and didnt want me to eat inside even tho it was 1 hour before closing time.

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Photo of Emma Clements
16 Sep 2026
Source: Google
5.0

Stopped in during the lunch rush and there was a decent line at the counter. The employees kept things moving and still took their time making each sandwich properly. I got a chicken teriyaki and it came out warm and packed with toppings. Really good service considering how busy they were.

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Photo of Jass Kaur
4 Sep 2026
Source: Google
1.0

I sent inside to use the washroom and the working person there. The lady said that “You can’t use washroom if you’re not customer”. Something that I would personally not do to others

Photo of Margarette Sabundayo
3 Aug 2026
Source: Google
1.0

The server, the indian lady, was so rude, we ordered a sandwich and a wrap today, we kindly asked her if she can make the wrap a sandwich instead then she said its not possible because the chicken was already warmed up then we said its okay. While she was preparing the wrap, the wrapper broke so she has to wrap it again with a new one. Then she started showing attitude, by slamming the sandwiches and the wrap at the table. Very terrible service!

Service
Photo of Robert Crestohl
30 Jul 2026
Source: Google
2.3

Very rude service. I had to argue with the server about heating up my sandwich when it was lukewarm. She told me she was "busy" when at the time there was nobody else waiting to be served. She refused to give me a cup when I requested water, telling me that some people would ask for a cup for water and then steal a soft drink. I am not used to being treated this way and I will not tolerate it.

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Photo of Sawyer White
11 Jun 2026
Source: Google
5.0

Great little morning pitstop, Smooth and heartwarming service Establishment clean and ready for action 10/10

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Photo of zion king
23 May 2026
Source: Google
5.0

The guy who was working at time was really helpful and very professional.

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Photo of Yade
23 May 2026
Source: Google
5.0

Super service and very sweet worker! Will go back for sure!!

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Photo of Daphney Charles
23 May 2026
Source: Google
5.0

Great service and always nice

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Photo of Nicolas Lévesque
20 May 2026
Source: Google
5.0

They recently reopened under a new owner and I can vouch for their staff. They are welcoming, professional, and acomodating.

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Photo of Chan M.
20 May 2026
Source: Google
4.0

Delicious Cold Cut Sandwich for 8.64$ Warm, Fresh vegetables, cheese, and sauce 3/3 Two cookies (White nut, and double chocolate) are quite delicious and has hard cookie corners. 1/2 Good Service (Wednesday Afternoon) 2/3 Dinning Room and toilet (costumer only) are cleaned. But the stations for drink quite a bit messy. 2/3 Scannez code bar worked. Paying automatic gift card worked but for the first attempted didn’t worked. Didn’t over charge me twice. 2/3 Wifi? No The Beverages are Fresh Brisk Lemonade. 2/2 Busy? Quiet and all seats and tables available. Music? Yes and good volume. 2/2 Subway Model? New

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Photo of Sardarji 333
9 May 2026
Source: Google
5.0

The employee was very friendly, polite, and hardworking. He made my order perfectly and treated customers with respect. Really appreciated the positive attitude. Keep up the great work!”

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Photo of Phil Plasma
28 Apr 2026
Source: Google
4.3

If you buy a Subway gift card at another Subway location that only has a magnetic strip, note that it can't be used at this location as they have no magnetic strip reader at their POS terminal. I found this out the hard way when my sandwich was made and they had no way to accept the Subway gift card.

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Photo of Samuel Dyer
24 Apr 2026
Source: Google
5.0

Very calm service , even during close , great environment.👍 nice bread too .

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Photo of manda
21 Apr 2026
Source: Google
5.0

always a pleasure to be served by laxman, a super attentive and friendly employee who is knowledgeable about vegan options :)

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Photo of lifeasbrad
21 Apr 2026
Source: Google
5.0

amazing service from Laxman, who went above and beyond to make sure that our subs were delicious and beautiful! the chairs are super comfy and the restaurant is very clean. also the BOGO deal is great. again, Laxman was so friendly and efficient! thanks for the awesome sub!

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Photo of Alen Ackerman
17 Apr 2026
Source: Google
5.0

Chill place to eat with friends, has good service, and Laxman is very attentive 🔥🔥

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Photo of Emily Ortiz
17 Apr 2026
Source: Google
5.0

Very good service. Laxman is really nice and so patient! 😄

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Photo of yecine guedri
14 Apr 2026
Source: Google
5.0

Amazing customer service!!

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Photo of Lily
10 Apr 2026
Source: Google
5.0

I had a good experience at Subway. The staff was friendly, the service was fast, and the food was fresh. It’s a great place for a quick and simple meal !

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Opening hours

Dining room
  • Sunday 09:00 - 22:00
  • Monday 08:00 - 22:00
  • Tuesday 08:00 - 22:00
  • Wednesday 08:00 - 22:00
  • Thursday 08:00 - 22:00
  • Friday 08:00 - 22:00
  • Saturday 09:00 - 22:00

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