Subway
Subway 442 Av. Lafleur, Lasalle
Review summary

What guests say about Subway

Reviews are mixed: several customers mention fast, courteous, and friendly service, with orders ready on time and sandwiches that are well liked. However, others report recurring customer service issues, missing items, incorrect orders, and disputed charges. A few comments also mention cleanliness and the condition of the restrooms as weak points. If you go there, it's best to check your order on site before leaving.

Summary based on 67 reviews.
4.1
75 evaluations
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Reviews / Ratings for Subway

Photo of Ruth Tremblay
19 Oct 2026
Source: Google
1.0

I just ordered $60 worth of food subs and again they didn't have the right bread and it tasted very dry and honestly the food had a strange after a smell to it I don't think I'm going to eat it. I called the restaurant to inquire about it a gentleman with an accent informed me that he wasn't the one who did the subs. These employees don't care about your company Mr owner because the food they are serving is absolutely horrible.

Cooking
Logo of Subway
Restaurant response
Response added on 19 Oct 2026
We regret that your experience was not satisfactory. Please visit our Contact Us section on our website Subway.com to contact us directly. We hope to serve you better soon.
Photo of Souheil Mohamad
19 Oct 2026
Source: Google
2.0

The food was acceptable, but the manager’s service was very unprofessional. We were mistakenly overcharged for our order, and the manager initially resisted issuing a refund. The price difference was eventually refunded, but not the taxes. Although the amount was small, the poor attitude and handling of the situation were disappointing.

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Logo of Subway
Restaurant response
Response added on 19 Oct 2026
We apologize for the inconvenience you experienced with the service. Your feedback is important to us, and we hope to serve you better soon.
Photo of Kyle Black
16 Oct 2026
Source: Google
5.0

Very good service and delicious food

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Logo of Subway
Restaurant response
Response added on 18 Oct 2026
Thank you for the wonderful review! It's fantastic to know you enjoyed both the service and the food. We hope to see you again soon!
Photo of criminal mind
1 Oct 2026
Source: Google
1.0

This was honestly one of the worst Subway experiences I’ve ever had. The customer service was extremely disappointing. There was no proper greeting, no friendly attitude, and the staff seemed annoyed while dealing with my order. I called the restaurant to place my order, but there was still an issue with how the order was handled. When I mentioned the issue, the response was basically, “We’ve been working here for 3 years.” Working somewhere for 3 years should mean you know how to properly handle customers and provide good service, not use it as an excuse for poor service. eh taan ohi gall hoi, ‘ghar de vehde ch buddhe ho gaye, par akal na aayi.’” The attitude made it feel like they were doing customers a favour instead of providing a service. Very disrespectful and unprofessional experience.

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Logo of Subway
Restaurant response
Response added on 2 Oct 2026
We apologize for your disappointing experience with our customer service. Please visit our Contact Us section in our website Subway.com to contact us directly. We hope to serve you better soon.
Photo of Brandon Ross
24 Sep 2026
Source: Google
1.0

Refused valid "two footlongs for 14.99" mailer coupon claiming it was "already used." Proceeded to overcharge for two ham footlongs. cost me $32.17 after taxes along with my sanity. Experience was shared with support center, have gotten no response.

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Logo of Subway
Restaurant response
Response added on 28 Sep 2026
Thank you for your feedback. We regret the inconvenience with the coupon and support. Please visit our Contact Us section on our website Subway.com for direct assistance. We hope to serve you better soon.
Photo of Bouanga
20 Sep 2026
Source: Google
5.0

Very good service, to the am staff

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Photo of Kirat Toor
14 Sep 2026
Source: Google
1.0

Never coming back to this location dropped tip for her & she didnt even gave tray as we had to dine in & still she was rude took extra cups just to drink from bottle but she said i am watching you as we are thief , even sandwich was messed up wont recommend anyone to eat here & i took 1 veggie sub in which she didnt even put patty

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Logo of Subway
Restaurant response
Response added on 15 Sep 2026
We apologize for the issues you faced during your visit. Please contact us directly through our website Subway.com so we can address your concerns. We hope to serve you better soon.
Photo of Lisa-Marie Bisaillon
10 Sep 2026
Source: Google
3.7

The bathrooms were disgusting, smelt and dirty. Otherwise the rest was fine

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Logo of Subway
Restaurant response
Response added on 10 Sep 2026
We apologize for the condition of the bathrooms. Thank you for bringing this to our attention. We hope to serve you better soon.
Photo of Radmir Radkevich
8 Sep 2026
Source: Google
5.0

Tuna Sandwich is my favourite

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Logo of Subway
Restaurant response
Response added on 8 Sep 2026
We're glad to hear the Tuna Sandwich is your favorite! We hope to see you again soon!
Photo of The Edge
24 Aug 2026
Source: Google
1.0

Might cause food poisoning. 🤮🤮 Watch out!

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Logo of Subway
Restaurant response
Response added on 31 Aug 2026
We regret any discomfort you may have felt. Please visit our Contact Us section on our website Subway.com to contact us directly.
Photo of Jake Mcdol
24 Aug 2026
Source: Google
1.0

Stale and possibly rotten. Don’t try.

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Photo of Amin Moafi
24 Aug 2026
Source: Google
1.0

Rotten food. Stay away!

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Photo of Ruth Tremblay
24 Aug 2026
Source: Google
1.0

Missing ingredients cheap on other ingredients bread was dry unpleasant not appetizing, meal wasn't good wasn't fresh really disappointed 30$ for 2 subs I could have made one so much better at home, this is a shameful sub from people that have no heart in good food preparation sad

Service
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Logo of Subway
Restaurant response
Response added on 31 Aug 2026
We regret that your experience was not satisfactory. Please visit our Contact Us section on our website Subway.com to contact us directly. We hope to serve you better soon.
Photo of pendujatt 7172
21 Aug 2026
Source: Google
1.0

I visited Subway at night and unfortunately had a very disappointing experience with the service. I purchased a wrap and then asked the employee for access to the washroom because I wanted to wash my hands before eating my food. I politely asked around 10 times, explaining that I simply needed to wash my hands, but the employee continued to refuse to provide me with the key. I found this extremely disrespectful and unnecessary. I also felt that I was being treated differently because of my nationality. I cannot say what the employee’s intention was, but the way I was treated made me feel discriminated against and unwelcome. Dear Subway management, please look into this incident and review the employee’s behaviour. Customers should be treated with respect and dignity regardless of their nationality or background. I hope Subway takes this complaint seriously and addresses the situation appropriately.

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Logo of Subway
Restaurant response
Response added on 31 Aug 2026
We apologize for the situation you encountered. We value your feedback and take these concerns seriously. Please visit our Contact Us section on our website Subway.com to contact us directly. We hope to serve you better soon.
Photo of Saloua Marouani
20 Aug 2026
Source: Google
5.0

I love the music and the vibes! The food is very tasty and was delivered very fast. The workers were very nice.

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Logo of Subway
Restaurant response
Response added on 31 Aug 2026
Thanks for the wonderful review! We're pleased to hear you enjoyed the music, vibes, and quick service. Our team appreciates your compliments. We hope to see you again soon!
Photo of k4n5uk3 _1k1
7 Aug 2026
Source: Google
5.0

Calm subway and has an amazing staff! :)

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Logo of Subway
Restaurant response
Response added on 8 Aug 2026
We appreciate your positive feedback! It's great to know you found our subway calm and our staff amazing. We hope to see you again soon!
Photo of François Valentine
3 Aug 2026
Source: Google
1.0

Impossible to get served in French. I ordered « to go » and had to insist on her putting it in a paper bag. I then asked for napkins and she looked at me « there are some over there » when she had a box next to her

Service
Logo of Subway
Restaurant response
Response added on 3 Aug 2026
Thank you for sharing your experience. We're sorry for any inconvenience caused. We hope to serve you better soon.
Photo of Bright Francis
2 Aug 2026
Source: Google
5.0

Delicious

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Logo of Subway
Restaurant response
Response added on 3 Aug 2026
Thank you for sharing your experience! We're glad you enjoyed your meal. We hope to see you again soon!
Photo of gabriel jean
2 Aug 2026
Source: Google
5.0

Good subway!

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Logo of Subway
Restaurant response
Response added on 3 Aug 2026
Thank you for sharing your experience! We hope to see you again soon!
Photo of TEGZ
29 Jul 2026
Source: Google
5.0

Really good👍

Logo of Subway
Restaurant response
Response added on 30 Jul 2026
Thank you for sharing your experience! We hope to see you again soon!
Photo of Cheilla Dushime
26 Jul 2026
Source: Google
5.0

Good service from Harpryt ,will come back✨

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Logo of Subway
Restaurant response
Response added on 26 Jul 2026
Thank you for sharing your experience! We're delighted Harpryt could assist you well. We hope to see you again soon!
Photo of Najeeb Habibi
26 Jul 2026
Source: Google
5.0

Amazing service

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Logo of Subway
Restaurant response
Response added on 26 Jul 2026
We appreciate your feedback! It's great to know you had an amazing experience with our service. We hope to see you again soon!
Photo of Max Bigavell
23 Jul 2026
Source: Google
5.0

Good service

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Photo of Melanie Gibbs
23 Jul 2026
Source: Google
5.0

Very nice workers fast and efficient !

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Photo of christopher martin
23 Jul 2026
Source: Google
5.0

Nice place good service

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Opening hours

Dining room
  • Sunday 10:00 - 05:00
  • Monday 09:00 - 05:00
  • Tuesday 09:00 - 05:00
  • Wednesday 09:00 - 05:00
  • Thursday 09:00 - 05:00
  • Friday 09:00 - 05:00
  • Saturday 09:00 - 05:00

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