Reviews are mixed for this Subway in Berthierville, with several customers highlighting fast service, an efficient team, and fresh ingredients. Other comments mention portions seen as small, amounts of vegetables perceived as insufficient, and customer service issues. Some customers also say they found the place clean and well kept, while others report a disappointing experience and an unwelcoming, disrespectful reception.
So efficient
Hi/Bonjour, I would appreciate it if someone could contact me regarding our recent visit to your restaurant. As you can see, one of your customer has already completed a survey about the incident, and I really appreciate him taking the time to do so. The way we were treated was very disrespectful and upsetting. I personally speak French, but my friend does not. We were visiting Quebec City and decided to stop at your restaurant because we really enjoy Subway. I completely understand that language can sometimes be a barrier. I speak French myself, and I understand that not everyone speaks French or English. However, I believe that patience and respect are essential when serving customers. As long as a customer is making an effort to communicate and understand, employees should remain patient and professional. Unfortunately, these two employees showed very little patience toward my friend and, even worse, appeared to be making fun of her because she does not speak French. This made us feel very uncomfortable and unwelcome. I would really appreciate the opportunity to speak with someone about this situation and share more details about what happened. I believe this matter should be addressed, as no customer should feel disrespected or embarrassed because of the language they speak. Please have someone contact me at your earliest convenience. Thank you.
Nice
Wasn't to happy with the service. Bread was hard and portions were small. Hardly any meat.
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