This place's downfall needs to be studied. I used to be a regular customer for years but my last 2-3 experiences has been horrible. The chicken gyro today looked like it was from last week, cold and hard like a rock, rice isn't cooked at all and was cold, fries and salad were both average, the sauce smelled bad so for sure it was outdated. Not going to this place again, so disappointed.
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Restaurant response
Response added on 31 Mar 2026
Hi Qais! Thank you so much for taking the time to write to us. We wanted to let you know how sorry we are about this situation. We make it a point to provide excellent customer service, and we would like to learn more about what specifically happened. You can email us at [email protected], and we will do our best to rectify the situation. Thank you, and we hope to see you back at Souvlaki Bar Express - Carrefour Laval soon!