I walked in at a time when the place was completely empty—no customers, just the owner and the waitress standing at the front by the cashier. I said hi, politely. The owner looked me dead in the eye… then turned his head and went right back to what he was doing, like I didn’t exist. I asked, “Is anyone available to serve me?” The waitress barely acknowledged me, just pointed toward the same man who had just ignored me. I asked again, “Can I order something? Or am I disturbing?” Same reaction—nothing. Silence. No words. Not even a fake smile. Just pure dismissal. I left. No order. No service. No respect. This wasn’t bad service it; was anti-service. And if that’s how the owner treats people when he has zero customers, it says everything you need to know about this business.
Reviews / Ratings for Souvlaki Bar
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Restaurant response
Response added on 28 Sep 2025
Hi Rebaoklm! Thank you so much for taking the time to write to us. We wanted to let you know how sorry we are about this situation. We make it a point to provide excellent customer service, and we would like to learn more about what specifically happened. You can email us at [email protected], and we will do our best to rectify the situation. Thank you, and we hope to see you back at Souvlaki Bar - Saint-Jean-sur-Richelieu soon!
Best souvlaki in SJSR.
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Restaurant response
Response added on 13 Jan 2026
Hi Jimmy! Thank you for taking the time to review our restaurant. We are pleased it was enjoyable. We look forward to seeing you again!
New years eve o got the grilled octopus 🐙 it was delicious..got roast red peppers..
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Restaurant response
Response added on 6 Jan 2026
Hi Asha! Thank you for taking the time to review our restaurant. We are pleased it was enjoyable. We look forward to seeing you again!
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Opening hours
Dining room
- Sunday 11:30 - 21:00
- Monday 11:30 - 21:00
- Tuesday 11:30 - 21:00
- Wednesday 11:30 - 21:00
- Thursday 11:30 - 21:00
- Friday 11:30 - 21:00
- Saturday 11:30 - 21:00
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