I ordered a shawarma which was thinner then those from McDonald and much more pricey .. the chicken was dry and tomato tasted weird , a female employee was rude because I asked the price for her garlic sauce to have on the side which a older men asked rudely if I hade a problem with my order which I simply politely asked what was their price for some garlic sauce and was making sure that I heard her right that it was 2$ for like a spoon of sauce which he literally throws one in my bag and told me to take it with a arrogant tone and manner ( which btw I still was obliged to buy it since it was in my bag and the lady was literally glaring at me … when i wasn’t gonna buy it since for a spoon it was too pricey ) frankly i felt humiliated in front of other customers just because i asked a simply question since it was my first time coming to this place .. since when can’t customers ask simple question ? And get looked down because they ask for prices … never going there EVER
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Response added on 7 Feb 2026
Hello,
Thank you for taking the time to share your experience. We are truly sorry to hear that your visit did not meet your expectations.
At our restaurant, we always aim to provide respectful service and quality food, and it is never our intention for any customer to feel uncomfortable or disrespected when asking a simple question.
Regarding the garlic sauce, extra side portions do have a fixed price, but we agree that this should have been communicated politely and professionally.
We take your feedback seriously and will be addressing this with our team to ensure this does not happen again.
If you are open to it, we would appreciate the opportunity to speak with you directly and make things right. Please feel free to contact us privately. 819-664-5100
Thank you,
shawarma chicco
My favourite shawarma in town!
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- Sunday Closed
- Monday 15:00 - 20:00
- Tuesday 15:00 - 20:00
- Wednesday 11:00 - 20:00
- Thursday 11:00 - 20:00
- Friday 11:00 - 20:00
- Saturday 15:00 - 20:00
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