I came for a dasher order tonight. The elderly lady at the counter kept me waiting for a while. While I am taking the order, she told me to bring a hot bag. I told her I already had a hotbag in my car, but I hadn't noticed because they hadn't mentioned it on DoorDash. I also suggested they mention it on DoorDash for the next orders. However, she said she doesn't have time and I have to remember for the next time. Throughout this conversation, she was very rude and unfriendly. Look, ma'am, my time is just as valuable as yours; I visit dozens of restaurants every day, it's not easy for me to remember something special for you. Besides, I was a regular customer. But from today onwards, neither I, nor my family, nor my friends will eat there, and I will not accept dasher orders. I hope you will be more polite to other workers and customer.
Restaurant profile
Reviews / Ratings for Shack Attakk Mont-Saint-Hilaire
Service
Cooking
Atmosphere
Friendly service and good environment
Service
Cooking
Atmosphere
Restaurant response
Response added on 7 Jan 2026
Merci beaucoup Noor !
Nice place. Great burgers. Friendly staff with excellent service. I was visiting the area from Australia in winter and was very impressed with the decor, vibe and atmosphere and can only imagine how fantastic it would be in the summer with the outdoors seating area. Located next to The Cage Sports Bar so I’m sure you could stumble out of there and 25m later order a burger. Highly recommended
Service
Cooking
Atmosphere
Restaurant response
Response added on 5 Jan 2026
Hello Paul, we really appreciate your review! It’s fantastic to hear you enjoyed the food and atmosphere. We’d love to welcome you back anytime!
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Opening hours
Dining room
- Sunday 11:00 - 20:00
- Monday 11:00 - 20:00
- Tuesday 11:00 - 20:00
- Wednesday 11:00 - 20:00
- Thursday 11:00 - 20:00
- Friday 11:00 - 20:00
- Saturday 11:00 - 20:00
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