I had a reservation at 13:15 and arrived at 13:08. Even though the bar seats were empty, I was left waiting for 20 minutes. I had another appointment within an hour, so unfortunately I had to leave without being served. What disappointed me most was the waiter’s attitude. A couple who arrived just two minutes before me were served, while I was completely ignored. During the time I was waiting, he chatted with another waitress, took orders from other tables, prepared a takeout order, and poured drinks for two different tables — all while making eye contact with me and still not acknowledging or serving me. I have been to this restaurant a few times before. In December, I came for the first time and really enjoyed it. In February, I brought my family to try it, and we all liked it. I was even planning to come back with friends. However, this experience completely changed how I feel. I wanted to have a special Valentine’s Day lunch, but instead I left feeling ignored and embarrassed. As a single woman dining alone, I should never feel like I am less important or not taken seriously as a customer. Because of this experience, I will be looking for another place in the future. Very disappointing.
