Sansotei Ramen Sainte-Catherine

Clare Jang (11 reviews)

27 Feb 2026

Source: Google

2.0

I picked up one, and my god, their packaging is so terrible. It is so easy to leak only with a bit of jiggle, and they use a super thin paper bag, which makes the situation worse with the leakage. I will never ever order a pickup again.

Restaurant response

Response added on 27 Feb 2026

Hi Clare, Thank you for sharing your feedback. We’re sorry to hear that your pickup experience was disappointing. Leakage during transport is certainly frustrating, and we understand how that would impact your overall impression. We would like to look into this more carefully to understand exactly what happened. Please feel free to contact us at [email protected] with more details about your order. With that information, we will be able to properly review the situation and follow up accordingly. We appreciate you bringing this to our attention and hope to hear from you soon. Sincerely, Sansotei Ramen Saint Catherine

Preisch.Adventures (3 reviews)

24 Feb 2026

Source: Google

5.0

Totally satisfying lunch experience 🌟🫶🏼

Frandy Yang

16 Feb 2026

Source: Google

2.3

The service was terrible，and the staff were unfriendly.

하이 (2 reviews)

29 Jan 2026

Source: Google

1.7

The food was fine but the problem happened when I was leaving. I didn’t leave a tip and when I was about to leave the staff stopped me and asked in front of everyone if I wasn’t going to leave a tip. Everyone started looking at me. They asked twice. While they didn’t say it directly it felt like they were pressuring me. So I ended up giving a tip and left. This was the first time something like this happened

Joana Filipa (160 reviews)

25 Jan 2026

Source: Google

5.0

We chose this restaurant based on Google reviews and it didn't disappoint. Friendly and welcoming staff, very well-served and delicious ramen. The gyoza appetizer was also very tasty and moist. The tonkotsu and shoyu ramen were both very flavorful. The mugicha wasn't great; it had a strange taste. My husband ate a matcha ice cream that was offered and he really liked it; it was very creamy. I don't like matcha, so I didn't try it.

P S (7 reviews)

12 Jan 2026

Source: Google

5.0

Delicious food, great atmosphere!

Justin Sanderson (8 reviews)

11 Jan 2026

Source: Google

5.0

Food is absolutely delicious.

Maryna Pylypenko (2 reviews)

7 Jan 2026

Source: Google

3.0

❗️Negative experience / food poisoning Unfortunately, after visiting this restaurant, I suffered from severe food poisoning, most likely from the ramen. My condition was very serious: for the first 24 hours I was barely able to get out of bed. For about 12 hours I couldn’t even keep water down, which led to dehydration. Even the next day, my condition did not fully improve: my stomach is still not functioning at 100%, I’m unable to eat normally, and I’m experiencing dizziness. This was an extremely exhausting and potentially dangerous experience. I rarely leave negative reviews, but I feel it’s important to warn other customers. I sincerely hope the restaurant takes food quality and hygiene standards seriously.

Restaurant response

Response added on 9 Jan 2026

Hello, We are very concerned to read about your experience and are sorry to hear about the symptoms you described. We take any food safety–related feedback extremely seriously. Our Saint-Catherine location follows strict food handling and preparation procedures. Upon seeing your review, we immediately reviewed our ingredients and processes from that day to ensure our procedures were followed. We would appreciate the opportunity to discuss this matter with you directly. Please feel free to contact us@ [email protected] so we can follow up appropriately. Kind regards, Sansotei Ramen – Saint-Catherine