26 Dec 2025
Source: Google
I found a hair inside a cake I purchased from Sant Cinnamon. When I reported it, instead of an apology or professional response, I was treated rudely and disrespectfully. They refused to take responsibility and also declined to refund my money. For a food business, this level of poor hygiene and unprofessional customer service is unacceptable. I do not recommend this place and hope management seriously reconsiders their standards. Too rude not professional at all Never recommend
Service
Cooking
Atmosphere
Restaurant response
Response added on 26 Dec 2025
Because we saw the Color of the hair is brown and the length didn’t match anyone of our staff. we all have nets in hair and we have black hair. Very doubtful if it was you who put it there so you could get another one for free.
