The reviews are very mixed, but the overall trend is mostly negative, with many complaints about long wait times, late deliveries, and customer service. Several customers also mention cold food, order errors, and concerns about hygiene or freshness. A few people did have a good experience, with fast delivery and appreciated service. If you order here, it seems best to expect delays and check your order when it arrives.
Horrible prices for the cheap chicken burgers...patty is as flat as a pancake and the salad was old and mushy hopefuly they did not spit in it
Horrible experience, over an hour an a half for a delivery. I called after 1h15, she said driver is on his way with a rude attitude, still took another 20 minutes for the driver to get here (the store is 6 minutes away)
Excekent service, great oric ad tasty chiken, better than sthubert.
This is the size of the chicken leg ???? 2 bites !!! When I called the resto they told me they changed their chickens and they have received a lot of complaints !!!! Really ??? I wonder why ??? I won’t be ordering from them anymore !! Bye bye !!! Plenty of other chicken restos !! When I asked for the manager , she said there was no one there ! And it was cold !!!
Probably the worst restaurant I've ever spent 70$ at. Caesar salad was all store bought ingredients, Kraft dressing (very obvious) croutons also store bought. The lettuce wasn't fresh. The general tao poutine is just frozen popcorn chicken topped with the smallest amount of general tao sauce and of course, frozen fries. The chicken was dry and had no taste. The best thing we had in the entire meal was the coleslaw. No point in this restaurant exsisting, I can make the same meal at home for cheaper and better! Would LOVE a full refund. Won't order here ever again. I'd find better food in a prison. 👎👎
I had an issue with DoorDash and they corrected it and were very professional and empathetic. Very good service
It took 1h30 to receive one meal, they don’t call you back either to say anything. I would highly recommend that you order from another place. It’s the first time that I have such a service.
Worst customer service and worst experience ever. Food arrived 1h15min late. It was ice cold and everything tasted like old food. This is unacceptable and the restaurant shouldn’t operate.
Ordered for delivery at 4:03 pm and food was delivered 5:28 pm. When the food finally arrived, it was cold and missing the sauce for the second meal. Called to speak with the manager and I was told that he (Dimitri) would call me back after the dinner time rush. Called back later thiat evening to explain the problem (we order from this location frequently in the past and we're disappointed with the service this time) and I was told that unfortunately he would need to have his manager call me back the next day as he was unable to assist me at the moment. This was five days ago and still no one has called back. Not a great experience.
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