I had a reservation tonight with my husband and tonight went in a way we did not expect. I do not typically leave bad reviews and we did enjoy everything else but unfortunately this experience could have become very dangerous. My husband has a severe dairy allergy, we had several servers come to the table and we informed them each time of the severe allergy and enquired to make sure nothing had dairy, both tapas and both main meals we had. I know we were speaking english and perhaps that led to the misunderstanding although all servers spoke good english, but it was imperative that nothing included dairy or any form, butter, skimmed milk, milk powder etc and we were assured nothing did. therefore I felt at ease to share a bit of my meal with my partner when he noticed a change in his throat and we knew something was wrong. going from happiness and enjoyment of the space and meal to complete fear for my partner given we had not prepared for an allergic reaction this day specifically. The manager or owner, i’m guessing came to our table, comped our meal and comforted us as it progressed, told us where the nearest hospital, where ubers typically pick somebody up in the old port and for that i’m greatful but it took us a long time to find the uber as we were panicking for his safety and then to be attended at the hospital, thankfully we both got home safely tonight. please I urge your team to improve allergy training, to ensure each and every ingredient is reviewed. there’s a big difference between a dairy intolerance and an allergy.
Reviews / Ratings for Restaurant Solmar
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Opening hours
Dining room
- Sunday Closed
- Monday 15:00 - 22:00
- Tuesday 15:00 - 22:00
- Wednesday 15:00 - 22:00
- Thursday 15:00 - 22:00
- Friday 15:00 - 22:00
- Saturday 15:00 - 22:30
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