Restaurant Scores

Jason Pearcey (17 reviews)

7 Apr 2026

Source: Google

1.0

Very rude waiters, felt like they were rushing us out! I couldn't believe how cold the hot chicken was! The fries were also very under cooked, and cold. Absolutely the worst experience at scores! I will never go back........

Restaurant response

Response added on 8 Apr 2026

We’re sorry to hear that your experience with Scores was disappointing. This isn’t the level of service we aim to deliver, and we’d like to understand more so we can address the issue properly. Please contact us directly at [email protected] — we’re listening and committed to doing better.

Maggie Hristova (3 reviews)

25 Mar 2026

Source: Google

1.7

I visited Scores last Thursday for lunch with a friend, as I was considering the restaurant for my upcoming birthday celebration for 18 guests. Upon arrival, we were warmly welcomed by a friendly and professional waitress who allowed us to choose our table and promptly provided menus. We ordered from the lunch menu—roast chicken (choice of leg or breast)—and added the salad bar at an additional cost, as it was not included with the meal. The food and initial service met expectations, and everything proceeded smoothly. As we were unable to finish our meals, we politely asked another waitress passing by for two takeout containers. Her response was unexpectedly confrontational. She accused us, in a notably aggressive tone, of filling up on the salad bar and informed us that we would be charged $3.50 to take our remaining food. I was genuinely taken aback. At no point had we done anything inappropriate—we each had a single plate from the salad bar and simply wished to take home the food we had already paid for. Nevertheless, we calmly agreed to the additional charge. Without acknowledging our response, she removed our plates and walked away. Several minutes later, she returned with two sealed cardboard boxes, handed them to us without explanation and without indicating which one belonged to whom—and left the table without a word. Shortly after, our original waitress came by as we were preparing to pay. She appeared aware that something had occurred and offered a sincere apology for her colleague’s behavior, which we appreciated. Unfortunately, this interaction left a lasting negative impression. What began as a pleasant visit turned into a disappointing and uncomfortable experience. As a result, I chose to book another venue for my birthday, where we ultimately had an excellent time. Needless to say I will not be returning to this location.

Restaurant response

Response added on 26 Mar 2026

We’re sorry to hear that your experience with Scores was disappointing. This isn’t the level of service we aim to deliver, and we’d like to understand more so we can address the issue properly. Please contact us directly at [email protected] — we’re listening and committed to doing better.

Rose Red (3 reviews)

9 Mar 2026

Source: Google

1.0

Disappointing Experience This was a disappointing experience! I had attended Scores at Place Cote-Vertu Mall on Saturday with some friends. Reservations were made 2 weeks prior, we had mentioned that it was for a birthday party. Then the day right before, we had called to confirm as well. To our surprise, when we got to the restaurant they refused the birthday cake. We were never told that we weren't allowed to bring a cake. The passed years, it was always accepted. No consideration, not willing to fix/accommodate our situation. Making it seems like it was us to blame, when in reality they should have done their job in notifying us. If I would have known that their rules and regulations changed. I wouldn't have purchased a cake. Due to this awful and disappointing experience, I will not be returning to this Scores.

Restaurant response

Response added on 10 Mar 2026

Thank you for sharing your feedback, even though we’re sorry to hear your experience was negative. We’d appreciate the chance to follow up with you. Please reach out to us at [email protected].

Stu Katz (1 review)

28 Feb 2026

Source: Google

5.0

Great restaurant great value my kid ate for 2$ WOW

Restaurant response

Response added on 28 Feb 2026

Thank you for taking the time to leave us such a positive review! It truly means a lot to our team. We can’t wait to serve you again soon!

Mhd Atassi (3 reviews)

11 Feb 2026

Source: Google

1.0

The restaurant is very bad. The chicken meal was old and not fresh. The manager’s attitude was extremely rude. This is the first restaurant I’ve ever been to that does not allow you to share food with someone at the same table. The service was very poor.

Restaurant response

Response added on 12 Feb 2026

We’re sorry to hear that your experience with Scores was disappointing. This isn’t the level of service we aim to deliver, and we’d like to understand more so we can address the issue properly. Please contact us directly at [email protected] — we’re listening and committed to doing better.

Tamer Zaki (8 reviews)

11 Jan 2026

Source: Google

1.0

The worst branch of this franchise. In spite of being the only clint.The chicken was really dry and tasteless. Even the chicken noodles which used to be the best soup was tasteless as if I am drinking water. And when I told the waiter after paying my bill my complaints he changed his way of speaking as if I was crazy. Actually if their is a negative rating, they'll have my vote

Restaurant response

Response added on 12 Jan 2026

Thank you for sharing your feedback, even though we’re sorry to hear your experience was negative. We’d appreciate the chance to follow up with you. Please reach out to us at [email protected].

AthleteExcellent7654 (1 review)

2 Jan 2026

Source: Google

1.0

Horrible costumer service. I have never seen such rude people working at a restaurant. They have an extremely arrogant and childish behaviour. The most unprofessional place I’ve seen in my entire lifetime. I felt threatened by how the staff handled the situation . They are only here to escalate and create bigger problems. I will definitely file a report against these staffs and this establishment!!!!!!!!!!!!!!!

Restaurant response

Response added on 3 Jan 2026

Sorry to hear that. Contact us at [email protected] — we’d like to understand more.