I was talking to a woman on the phone. She answered the call, and when I started speaking, she wasn’t even listening to me. She started talking to other customers while I was speaking, which was very disrespectful and rude. When I told her that I had ordered this, she said, “I didn’t hear you say that.” How could she hear me if she wasn’t listening and was busy chatting with others?
What guests say about Restaurant Sana
Opinions are very mixed, with some customers finding the food very good and the service excellent, especially for the butter chicken and some biryanis. However, several recent comments mention a lack of freshness, dishes that are too spicy or not very flavorful, as well as customer service described as rude or inattentive. Some people also mentioned cleanliness issues and problems with the quality of the dishes, so the experience seems inconsistent.
Reviews / Ratings for Restaurant Sana
Very dirty kitchen and the food is not fresh. The chicken biryani always has more bones than meat, and tastes unfresh. I’ve been coming there for years and recently it has just been so bad I have no choice but to stop buying from there. The customer service is terrible, everytime I talk to the woman at the reception she has a very rude attitude and never smiles.
I don't recommend this restaurant. The pmace was incredibly dirty, the service was horrible.
I order 4 naan they put 1 fresh on the top n other 3 was from last night...
I bought kadhai Panner and Veg Beryanni this restaurant for the first time, and I really didn't like it at all.There were way too many spices in it. My money has been wasted.
Zero flavour chicken and Naan that's not even authentic. Felt like the ones from Costco.
I’ve been going here for over ten years. I believe it is the best lamb biryani in montreal. My personal fav is a dindigal style biryani but this is a good version of a North Indian/pakistani biryani. The chicken sizzler botti is succulent and just perfect. The nihari is amazing (reminds me of the one from old market in Delhi less fatty and less spicy ) as is the haleem. The naans are not the best but they suffice to scoop the amazing sauces. Portions are good. Quality is good. This is authentic tasting so the decor can be ignored. No alcohol and unfortunately not byob. Prices are very reasonable. You come here for the food.
I always order from this restaurant but the last 2 times I've ordered from them, they sent me sour raita sauce, i got food poisoning after eating it both times. I know it's sour because it isn't suppose to have white chunk in it, the chunk are indication that the yogurt is sour. Very disappointing because I loved order from this restaurant!
food and service very good butter chicken and lamb lambryani amazing
Good food good service
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Opening hours
- Sunday 11:00 - 22:00
- Monday 11:00 - 22:00
- Tuesday 11:00 - 22:00
- Wednesday 11:00 - 22:00
- Thursday 11:00 - 22:00
- Friday 11:00 - 22:00
- Saturday 11:00 - 22:00
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