The frustration starts right at the entrance, and honestly, the reception situation just completely falls apart. There’s no one properly present to greet or guide you, and you’re left standing there for over 30 minutes wondering what’s going on. When I finally approached someone, the response was basically, “I don’t know, you have to wait until they come get you,” which is just unacceptable. No effort to help, no initiative—nothing. It really sets the tone for the rest of the experience. Staff avoid eye contact, and even when you try to engage, you feel like you’re bothering them. There’s a clear lack of care or accountability, especially from the front. Service overall is extremely weak—you practically have to chase down a waiter, and even then, they seem disconnected. The food isn’t anything special either, which makes the whole experience feel even more disappointing. At the end of the day, a restaurant is about the full experience, and when the reception and service are this careless, it just doesn’t work. Definitely not a place I’d return to
Reviews / Ratings for Restaurant Mazzé (mezza)
The food is great i love it, the mezza is delicious 😋 Jennifer did a great job she is so welcoming always smiling i gave her 5 stars because she deserves it thank you 😊
Very good food very good quality and menu. Amazing service. Nice ambiance. Worth a try. Be ready to have a $$$ bill tho.
A first lovely experience in this restaurant. Very clean, elegant design. Food is delicious, various dishes to chose from, staff is attentive.
Insaf was amazing ! Her service, her smile, her recommendations. Food was amazing !!! Thank you
Beautiful restaurant and top tier food! Our server Jamie was so sweet!!
Amazing food & experience. Jamie was great!
So recommended, excellent service , Jamie is the best !!
It was our first experience at Restaurant Mazzé , the moment we got in the place is stunning. Spacious , bright, welcoming. Waiting time for the food wasn't too long, portion of the food is generous, all very decilious. Our waitress Jasmine was very helpful , very friendly. Overall a great experience highly recommend and coming back for sure.
it is not the first time i eat at MEZZA the food always great the portions are generous . but i have to.mention this time the waitress Jamie she is fantastic it is the first time i enjoy the service overthere as much, she is professional , smiley , she keep her eyes on every table ( clients) making sure nothing missing ... great job Jamie.
Like Dubai!
They cancel our reservation last minute by saying “They have a high level of reservations and cannot take clients even though we made the reservation a week ago.”
Wouldn’t advise anyone to go here
The food was fresh and full of tasty Lebanese flavor, and the service was really nice and welcoming. Everything came out quickly and the staff made us feel comfortable. Definitely coming back!
The food and hospitality is 10/10. The menu is also rich with different dishes that are not always available in various Lebanese restaurants. What makes this restaurant unique is the variety of dishes it has while also maintaining such an exceptional standard. It’s also very well priced. I highly recommend this restaurant.
Very good food & the staff is amazing. They are very generous with the quantities !! The desert is wow. The experience was amazing and I would definitely recommend!
Unfortunately, the dishes did not match the prices in terms of quality. For the cost, I expected better flavor and overall execution. The service was also just average.
Beautiful middle eastern/lebanese restaurant. wonderful decor, cozy and vibrant. The food was tasty and service excellent. Fresh bread.
i had a great experience the food was excellent and everything tasted fresh, our waitress Jamie was super friendly and attentive. Highly recommend
Yesterday, we had a great experience at Nazze, we tasted real Lebanese food, we felt for a second that we are dining in a premium Lebanese restaurant in the heart of Beirut. Bravo to the owners and team for bringing the real Lebanese taste and hospitality to Quebec
I loved the food there and the service? Amazing! Thank you Jamie, we'll definitely come back!
The food was incredibly tasty and deliciou. We loved everything we tried. The staff was amazing as well. Highly recommend this restaurant!
Authentic Lebanese cuisine with excellent service. Our waitress was knowledgeable about the menu and offered great recommendations. We will definitely be back.
The beef steak kebabs were insanely delicious!!
This is one of the most delicious middle eastern restaurants I have been to (I am from Syrian origins and very particular about this kind of cuisine)! The food was mouth watering, excellent service, nice ambiance and decorations. Would definitely visit again!
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Opening hours
- Sunday 15:00 - 22:00
- Monday Closed
- Tuesday Closed
- Wednesday 16:00 - 22:00
- Thursday 16:00 - 22:00
- Friday 12:00 - 23:00
- Saturday 15:00 - 23:00
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