I do not typically write reviews of restaurants, but I felt particularly implored to do so after experiencing such terrible service. To save my time as well as anyone reading, I'll simply put it in bullet form. -Food was quite good, but lacking in quantity. 22ish dollars for a slice of French toast is almost criminal. -Service was molasses-like slow and for the most part non- existent. It took the entire duration of the meal to get a refill of water. Zero attention to detail. -The Maître d, Maxime, was not warm at all, where I felt almost like a second class citizen, seeing other clients being served even if they had ordered after us. We ordered a salad and a French toast respectively, but a whole table of 4 was served their hot meals well before ours. -Care was not consistent as the table beside us had the courtesy of regular coffee and water refills. -Less than stellar seating even when there was ample room in the restaurant. Save your time and money.
Reviews / Ratings for Restaurant Henri
I used to adore this place, but my recent visit was a letdown after a considerable absence. On December 31st, 2023, I visited for brunch with my significant other, anticipating a great experience. While the waiter was amiable and described the food options well, the actual meal left much to be desired. For starters, we had 6 fresh oysters and a delightful soup. However, our usual order of eggs benedict with smoked salmon and the hanger steak was shockingly disappointing. Despite previous satisfying visits, the quality, portion size, and presentation were all notably subpar this time. Unfortunately, I didn't take photos to illustrate. The eggs benedict arrived on small yellow bread with the salmon scattered around the plate, lacking the usual salad and appearing notably smaller. It felt like a fraction of what they used to serve and resembled something from an average all-inclusive hotel in Cuba. The hanger steak, ordered medium rare, arrived overcooked and resembling a brick. The fries were flavorless and overdone, a far cry from what one might expect. I returned it, opting for my usual steak tartare, but to my dismay, that too was disappointing - dry and lacking in taste, with an unappealing presentation. When I inquired about the drastic change in quality, the manager informed me they had changed chefs. While I refrained from stating it, it seemed apparent they should consider replacing the new chef swiftly. Even the dishes served to others nearby lacked appeal. The manager offered three small pastries to compensate for the inconvenience. Considering the $200 CAD bill (inclusive of a surprising $66 for two glasses of champagne, totaling $87 with tax and tip), it felt inadequate. Montreal boasts numerous exceptional brunch spots, and unfortunately, this one won't make it back on my list unless I hear promising reviews in the future. I give it 1 star for price vs quality.
Excellent meal. Started with cocktails (souvenir and epiceree) - both were top shelf. Steaks for two family members (ribeye was extremely flavourful; filet mignon was tender as expected). Other members had the the sea bass and the salmon - also expertly finished. Everything was plated well and was accompanied by equally good sides. Desserts were top notch. Highly recommend!
Always amazing food, drinks and atmosphere @ Henri
Kind of disappointed. Was really looking forward to eating here. We were a group celebrating a birthday. Food was overall good, some dishes better than others. My braised beef was good but not anything to write home about. Service was friendly and very attentive at first, but quickly tapered off. We were waiting forever for dessert. When it came time to pay, the server demanded a minimum of 18%, which I was going to do anyways, but the way this was broached could have been done more elegantly. We were a group, so as is typical, were the last ones to leave. When retrieving our coats from the coat check, the servers just took them all and plunked them on the desk so we felt very rushed. I understand they want to go home, but there are better ways to communicate that message.. The venue is beautiful but the restaurant seems to just be missing a few key details to be excellent.
Everything was perfect
Very poor service.
I was looking forward to trying this restaurant during my stay at the hotel, but unfortunately the experience was very disappointing. The kitchen hours are clearly listed online as closing at 10:00 PM on Saturday, while the restaurant itself remains open until midnight. However, when I attempted to walk in at 9:35 PM, I was refused service. The staff was quite rude and initially provided no explanation. After returning to show the posted hours online, I was simply told that the kitchen hours “change sometimes” and that they were already closed. No apology was offered, nor was any alternative proposed. As a hotel guest, I would have expected at least some accommodation — whether honoring the posted hours, offering a reduced menu, or simply handling the situation with professionalism and courtesy. Overall, the lack of communication and hospitality was disappointing, especially within a hotel environment where guest service should be a priority.
Had a great first experience and decided to come back a second time. It did not disappoint! The server was very kind and took the time to explain the menu, which I really appreciated. I love the variety on the menu. There’s something for everyone. The atmosphere is pleasant and welcoming.
It’s very nice in here, but it is SO loud. I wouldn’t recommend for a work meeting - you won’t be able to hear anything.
Seamless valet service, attentive and professional staff, and outstanding cuisine. A wonderful dining experience from start to finish.
My friends did invite me here. It was Ok. Certainly Not bad, but I was particularly NOT thrilled.
Absolutely stunning place. The food was even better! Great service, Mark and Dave were so professional! Highly recommend!!
Everything is paid attention to. From the moment you walk in, to exiting the establishment. The service and food is great. Perfect for client lunch meetings, appero or a dinner out, you will not be disappointed.
A most in Montreal food scene .. can’t wait to go back
O.M.G.
My brother the manager invited me and my wife last week , we were very impressed by the overall…. Food , service , ambiance …. For sure , we will go back and dine there …. I recommande it !
Made reservations for breakfast on St Valentine’s Day. Waited 15 minutes for coffee. Complained to the maitre D and got no acknowledgment. Hence we walked out and got better service at Roselys( no reservation).
I had a business lunch there a few weeks ago and the food and service were excellent. The Joue de Boeuf Braisée was perfectly cooked, and the chocolate fondant for dessert was delicious.
Sarturday morning Brunch..never got pur coffee or water..no bowls or spoons..lousy food and poor service. A shame. Have dinned here before, was good!
This my second review for this exceptional restaurant. The dining experience from start to finish was attentive and warm, the atmosphere inviting, and every dish was beautifully presented and full of flavor. You can truly taste the quality and care in every bite. Highly recommended — Been a regular client for the last few years and I still rate it top in my books.
I had heard quite a bit about this place and decided to try it for a birthday dinner after not visiting for some time. Given the reputation and the pricing, expectations were naturally high. The evening started well enough. Our server was polite and efficient, and the dining room has that carefully curated “Parisian brasserie” aesthetic. Unfortunately, the experience began to unravel once the food arrived. We ordered a charcuterie board to share, followed by duck confit and a seafood risotto. The board was underwhelming — minimal variety, small portions, and nothing that justified the price. It felt assembled rather than curated. The duck confit, which should be crisp on the outside and tender within, arrived lukewarm with rubbery skin. The risotto was overly salty and closer to sticky rice than the creamy texture one expects. Both dishes lacked refinement and attention to detail. When I mentioned the issues, the manager came to the table. The explanation was brief — “That’s how the kitchen prepares it now.” The tone, however, was what stood out. It felt less like concern for a guest’s experience and more like I was being granted an audience. There was a subtle sense that I should appreciate the clarification, as though dissatisfaction required justification. A small dessert was offered as compensation. Considering the final bill approached $220 CAD with wine, it didn’t meaningfully address the imbalance between cost and quality. Montreal has many restaurants that deliver both confidence and consistency at this price level. Unfortunately, this visit suggested that branding is doing more of the heavy lifting here than the kitchen.
Came here to celebrate a birthday with a group, and it was honestly underwhelming. For a place that presents itself as “special,” nothing felt special. The food was fine but forgettable, the service rushed and oddly impersonal for a celebration, and no one really seemed tuned in to the fact that this was meant to be an event, not just another table to turn over. When you leave a birthday dinner and the highlight is “at least we were all together,” that kind of says it all. Probably okay for a regular meal, but not where I’d plan a celebration again.
Would you like to overpay for mediocre food wrapped in a French name, paired with average service in a so-called “upscale” brasserie? Then you’ve found your spot. The pricing suggests refinement; the execution does not. The food is forgettable, the atmosphere tries very hard, and the service suffers from a system where tips are pooled — which conveniently removes any real incentive for staff to care. As for management, the tone is openly threatening. I personally heard a manager say: “I’ll fire anyone who forgets to punch out.” That kind of leadership creates stress, not quality service. Staff are clearly interchangeable here, and it shows in the atmosphere. Postscript (upon reading the owners response): For clarity, my review is based on my experience as a customer. My wife and I dined at your restaurant as guests, and she also returned afterward — following my departure — where she was threatened by a member of your management team. These experiences stand entirely on their own and are unrelated to any employment matters. It is therefore difficult to reconcile your reference to “transparency” with an attempt to discredit a customer’s account by implying ulterior motives, while simultaneously refusing to address the facts raised. Readers can draw their own conclusions.
I had high expectations for this restaurant, but unfortunately, the experience fell far below them. The food was deeply disappointing. The dishes lacked balance, freshness, and overall attention to detail. What was presented as refined cuisine felt uninspired and poorly executed, especially considering the pricing and reputation. The service mirrored the food — inattentive, distant, and at times noticeably snobbish. Hospitality should make guests feel welcome, yet the atmosphere suggested that customers were an inconvenience rather than valued patrons. The ambiance also left much to be desired. Instead of feeling warm, sophisticated, or inviting, the environment felt cold and uncomfortable, making it difficult to relax or enjoy the evening. Overall, the restaurant seems to rely more on image than substance. Sadly, it is not a place I would recommend or return to.
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Opening hours
- Sunday 08:00 - 23:00
- Monday 07:00 - 23:00
- Tuesday 07:00 - 23:00
- Wednesday 07:00 - 23:00
- Thursday 07:00 - 23:00
- Friday 07:00 - 00:00
- Saturday 08:00 - 00:00
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