Reviews for Restaurant et bar St-Hubert

Name: Restaurant et bar St-Hubert
Address: 5235 Chem. de la Côte-des-Neiges, Montréal, Quebec, H3T 1Y1
Telephone: 5143855555
Rating: 4.5

PARAS PARAS (6 reviews)

10 Jun 2026

Source: Google

1.0

Take too much time to prepare the order And ignore the customer Seriously not recommended

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Restaurant response

Response added on 11 Jun 2026

Thank you for taking the time to share your feedback with us. We sincerely apologize for the delay in preparing your order and for any lack of attention you experienced during your visit. This is not the level of service we strive to provide, and we are committed to addressing these issues to improve our customer experience. Your feedback is invaluable, and we will be reviewing our processes to ensure that we can serve our guests more efficiently and attentively in the future. If you would like to provide us with more information, please email us at [email protected]. One of our customer experience specialists will be happy to help. Thank you!

Chloe Leblanc (2 reviews)

28 May 2026

Source: Google

5.0

Amazing service by daphnee

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Restaurant response

Response added on 31 May 2026

It's always a pleasure to serve you, Chloe! We look forward to see you! 😌

agnouss ii

24 May 2026

Source: Google

1.7

I was really disappointed with my experience at St-Hubert. The service was extremely unprofessional from start to finish. We ordered Caesar salads that never arrived, yet they were still included on our bill at the end of the night. Our chicken strip meals were also missing the BBQ sauce they normally come with, and when we asked for some, we were only brought a single sauce for the whole table. Throughout the evening, we felt completely forgotten. We spent long periods waiting while our server seemed more focused on chatting with coworkers and customers than actually serving us. When it came time to pay, we mentioned wanting to use a gift card, which apparently required another machine. We ended up waiting around 40 minutes total just to pay, and eventually had to get up ourselves because nobody came back to our table. To make matters worse, our server was casually sipping on a beer while working and paying very little attention to our table. Overall, the experience was frustrating, disorganized, and far below the level of service we expected.

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Restaurant response

Response added on 24 May 2026

We're sorry to hear about your disappointment! Please contact us at [email protected] with the details of your situation. A member of our Customer Experience Department will be happy to assist you. Thank you!

Chloe Leblanc (2 reviews)

21 May 2026

Source: Google

5.0

Amazing service by our server Daphnée, loved her energy and service!

Cooking

Restaurant response

Response added on 24 May 2026

Thank you for taking the time to mention Daphnée's service! 😊 We'll be happy to share the message with her! We look forward to seeing you again, Chloe!

Claudette Scott (20 reviews)

14 May 2026

Source: Google

3.7

Went last week Thursday afternoon for lunch with my husband. We waited a few minutes at the desk before someone came to usher us to our seat. There was only one waiter serving the bar and the tables. I ordered chicken wings. It was tasty but the wings could not have been any tinier. My husband took the creamy and I took the sweet $ sour. Both were not very tasty or appetizing. Obviously not homemade. I sent mine back. We both ordered the rib/chicken combo. It was ok but not great. I didn’t not like the sauce on the ribs. The chicken was a bit dry and didn’t taste fresh. The meal was not hot just barely warm. It’s obvious that they don’t invest into buying or preparing quality food, purchasing prepared coleslaw, mash potatoes and french fries diminished the quality of their food. It’s just one step above macdonald’s. The dryness of the chicken might be because it is being air fried ???? The waiter was very polite and nice. Let’s say it’s nothing to rave about

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Restaurant response

Response added on 15 May 2026

Thank you for taking the time to share your feedback with us, Claudette. We sincerely apologize for the experience you had during your recent visit. It's disappointing to learn that the meal did not meet your expectations, and we appreciate your detailed comments as they help us identify areas for improvement. If you would like to give us more details about your experience, please feel free to contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you. Have a great day!

Michelle Saville (1 review)

10 May 2026

Source: Google

1.0

Was told they would deliver to the certain address but they didn’t. App had terrible technical issues.

Restaurant response

Response added on 11 May 2026

Hello Michelle, thank you for taking the time to share your feedback with us. We're sorry to read about the issues you experienced with our delivery service and the technical problems with our app. This is not the level of service we strive to provide, and we understand how frustrating this must have been for you. If you would like to give us more details about your experience, please feel free to contact us at [email protected] with the details of this situation. A member of our customer experience department will be happy to assist you. Thank you. Have a great day!

Karim Estephan (2 reviews)

19 Apr 2026

Source: Google

5.0

Thank you Assya for the amazing service!

Service

Atmosphere

Restaurant response

Response added on 20 Apr 2026

Hello Karim, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to learn that you had an amazing experience. Assya will be delighted to know that her service made a positive impact on your visit. We look forward to welcoming you back for more delicious meals and exceptional service. Best regards!

Jean-Yves Prevost (183 reviews)

17 Apr 2026

Source: Google

5.0

Nice restaurant.

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Daniel Politeski (213 reviews)

9 Apr 2026

Source: Google

3.7

We used to live in Quebec and enjoyed visiting St Hubert. I had a chance to be in Montreal again and wanted to visit the restaurant. Things have changed. Biggest was the price. Over $21 plus tax for chicken breast dinner. The fries were not hand cuts and just regular Frozen, sauce and half a grilled bun. So needless to say this will be my last time visiting a St. Hubert. Afterwards I read that the same company that owns Swiss Chalet in the rest of Canada bought St. Hubert 10 years ago.

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Restaurant response

Response added on 10 Apr 2026

Hello Daniel, Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty to St-Hubert over the years and are sorry to hear that your recent experience did not meet your expectations. We understand your concerns about the pricing and the quality of the meal. Our goal is always to provide our customers with great value and delicious food, and we apologize if we fell short during your visit. We continuously strive to improve and your insights are invaluable in helping us do so. We hope you might consider giving us another chance in the future. Your feedback is important to us, and we are committed to making improvements. Thank you again for your review.

Nathan Simard (34 reviews)

25 Feb 2026

Source: Google

5.0

For my first date with Saja.

Restaurant response

Response added on 25 Feb 2026

Thank you, Nathan! We look forward to see you again!

Vniktron3000 (99 reviews)

10 Jan 2026

Source: Google

5.0

This St Hubert location has truly exceptional service. They managed a large group without a reservation very professionally and calmly even with low staff and went above and beyond to accomodate requests. I have had multiple visits with different servers and always had a great experience. And the food quality is good as well.

Service

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Restaurant response

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had an enjoyable visit and that our team provided you with excellent service. It's wonderful to know that you enjoyed the food and appreciated the quick service. We look forward to welcoming you back soon for another great experience!

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