Restaurant Boustan
Restaurant Boustan 666 Sherbrooke St W #04, Montréal
3.4
24 evaluations
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Review summary

What guests say about Restaurant Boustan

Reviews are very mixed: many customers appreciate the fast service, cleanliness, convenience, and generous portions. Others, however, report sometimes rude or inefficient service, delays, and inconsistent food quality, with complaints about taste, freshness, and the temperature of the meats. Overall, it is a convenient option for eating quickly, but the experience seems to vary a lot from visit to visit.

Summary based on 24 reviews.

Reviews / Ratings for Restaurant Boustan

Photo of Josh Allard
6 Jun 2026
Source: Google
1.0

Meat is frozen in the gyro. They had a gas leak the other night (attached picture), surprised this place isn't shutdown by the health department. Certainly not anywhere near the Boustan standard. Avoid at all costs.

Photo of Justine Soucy
29 May 2026
Source: Google
4.3

I love that this location is open 24h. They are very good at handling the lunch crowds. Quick, efficient, friendly service. With the new management of the Boustan franchise, they have more options and a nice weekly lunch special menu. I like to come here on Tuesday's because it is the beed shawarma trio. The food is always fresh. I find that their potato size is a bit smaller than it used to be but such is life. There is a lot of seating as well but it does get crowded so it is a good idea to get to go. This location is also shared with Madame Poulet!

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Restaurant response
Response added on 1 Jun 2026
Thank you Justine for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Sofi Benz
18 May 2026
Source: Google
1.0

Service 0

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Restaurant response
Response added on 18 May 2026
Sofi we appreciate your feedback. We’d like to learn more and make this right. Please email us at [email protected]. Thanks so much
Photo of Japheth Kang
16 May 2026
Source: Google
4.3

Boustan is greater than Osmows as a chain. The portions are generous, flavour is consistent, those garlic potatoes are just so good. I remember the first time having Boustan and I was just craving a shawarma plate from here. I can't believe how big of a chain it is now but it's still really good.

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Logo of Restaurant Boustan
Restaurant response
Response added on 18 May 2026
Thank you Japheth for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Ethan Pike
13 May 2026
Source: Google
5.0

Great grab and go option

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Restaurant response
Response added on 13 May 2026
Thank you Ethan for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Mem Boula
6 May 2026
Source: Google
5.0

Ifsan is really good employe and good service

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Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you Mem for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Slowdo Gost
6 May 2026
Source: Google
5.0

Shariar and Munir are kind, welcoming and professionnel.

Logo of Restaurant Boustan
Restaurant response
Response added on 8 May 2026
Thank you Slowdo for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Midrar Ibtehaz
30 Apr 2026
Source: Google
1.3

honestly liked this branch better than the other ones until today. decided to try the new philly sandwich, placed a mobile order at 11:29 and received my order at 11:52 and it wasn’t even as busy. there were 3 people waiting with me and someone also had an order of 3 philly sandwiches and i understand delays might happen but they didnt even bother to ask until I did about why it was taking so long at 11:45. then they finally saw it and started. the sandwich was meh, the meat was good but it was greasy which made the bread soggy. Should have used less sauce or dealt with the grease in a better way since it’s bread not pita

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Restaurant response
Response added on 30 Apr 2026
Thank you Midrar. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help—please email us at [email protected] and let’s discuss.
Photo of Adrija Das
26 Apr 2026
Source: Google
3.0

Severe safety hazards and the owner does not prioritize customer safety and customer and my documents were taken by Matthew and the police of Montreal are useless. Yes it is right next to McGill and better to be avoided. The name is Boustan McGill

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Logo of Restaurant Boustan
Restaurant response
Response added on 27 Apr 2026
Thank you Adrija. We’re sorry to hear about your experience. We’d really like to learn more and see how we can help. Please email us at [email protected] and let’s discuss.
Photo of Kristine Corpuz
26 Apr 2026
Source: Google
5.0

Love the open kitchen concept. You can really see how they make/prepare your food. The place is always clean when I come here for breakfast on Saturday mornings before my 9:00am class. The staff is very courteous and friendly.

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Logo of Restaurant Boustan
Restaurant response
Response added on 27 Apr 2026
Thank you Kristine for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Helmer
23 Apr 2026
Source: Google
4.0

Food was good. I think that's very convenient to find this place opened 24/7

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Logo of Restaurant Boustan
Restaurant response
Response added on 23 Apr 2026
Thank you Helmer for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Mahi Hasan
12 Apr 2026
Source: Google
5.0

Fresh and healthy food. Service is always good too.

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Restaurant response
Response added on 12 Apr 2026
Thank you Mahi for this excellent review. We're happy you had an awesome experience and hope to see you again soon! Don't forget to download our Boustan mobile app!
Photo of Mohammed AL-Khudhiri
2 Apr 2026
Source: Google
1.0

First I request 2 sandwiches of shawarmaz and Pepsi But they don't have change I decided to pay later with card I paid money and they reject to give my food. I decided to leave because bad experiences So don't visit them at all

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Logo of Restaurant Boustan
Restaurant response
Response added on 2 Apr 2026
Thank you Mohammed. We are sorry to hear that your experience did not meet your expectations. We would like to rectify the situation and learn more. Can you email us at [email protected] please? Thank you.
Photo of عبدالعزيز قرموش
1 Apr 2026
Source: Google
1.0

The staff at this branch are rude, arrogant, and not clean. I do not recommend dealing with this branch.

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Logo of Restaurant Boustan
Restaurant response
Response added on 2 Apr 2026
Thank you عبدالعزيز. We are sorry to hear that your experience did not meet your expectations. We would like to rectify the situation and learn more. Can you email us at [email protected] please? Thank you.
Photo of Melissa Sara Munoz
31 Mar 2026
Source: Google
4.0

Always good fast good

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Logo of Restaurant Boustan
Restaurant response
Response added on 2 Apr 2026
Thank you Melissa for this excellent review. We're happy you had an excellent experience and hope to see you again soon!
Photo of Thomas Dong
31 Mar 2026
Source: Google
5.0

Hearty and filling shawarma wraps and bowls. Quick and friendly service.

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Logo of Restaurant Boustan
Restaurant response
Response added on 2 Apr 2026
Thank you Thomas for this excellent review. We're happy you had an excellent experience and hope to see you again soon!
Photo of Krisna (Krisna)
21 Mar 2026
Source: Google
3.0

At first it was really good, but now it tastes bland and flavorless, just like the other Boustan restaurants. (Ordered Delivery)

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Logo of Restaurant Boustan
Restaurant response
Response added on 23 Mar 2026
Thank you Krisna. We are sorry to hear that your experience did not meet your expectations. We would like to rectify the situation and learn more. Can you email us at [email protected] please? Thank you.
Photo of Jeremy wingell
11 Mar 2026
Source: Google
5.0

Thanks !

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Logo of Restaurant Boustan
Restaurant response
Response added on 11 Mar 2026
Thank you Jeremy for this excellent review. We're happy you had an excellent experience and hope to see you again soon!
Photo of Omar El
7 Feb 2026
Source: Google
5.0

Better than I expected. The service is excellent, and the location is kept clean.

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Photo of N G
1 Jan 2026
Source: Google
1.3

Overall food quality has declined! Chicken too dry and tasteless. Two Bangladeshi guys behind the counter have no interest in customer service or making experience better. Everything is a - no! It feels like food being thrown on plate to be served. We ended up throwing the whole bowl away as the rice , chicken and potatoes were stale and unbeatable

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Logo of Restaurant Boustan
Restaurant response
Response added on 6 Jan 2026
Thank you N. We are sorry to hear that your experience did not meet your expectations. We would like to rectify the situation and learn more. Can you email us at [email protected] please? Thank you.

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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