Total lack of service. Checked in at 8 received coupons as a “valued” diamond member. Didn’t even want to take care of it. The coupon are clear sir they keep doing this at the front deck….. ultimately thanks to the friendly service at the front deck. But terrible restaurant management. Poor service, and customer experience…. As a customer I don’t care whose fault it is your responsibility is to make it right. And based on this experience I will never eat there again. For one coupon you lost dinner for 2 and I am back weekly to this hotel never will be back.
Reviews / Ratings for Restaurant Bivouac
I ate in a bubble in the winter ($$$). The setting inside the restaurant was beautiful, while the bubble could be better furnished. The food was unimpressive, I was only a fan of the cured fish, and none of the wine pairings brought anything to life. Usually I find a good wine pairing to be magical. The service was friendly but really lacked refinement. I wouldn't splurge on the experience again since it fell short for me.
For my mother's birthday, I wanted her to have a special evening and a memorable experience; we dined outside on the terrace in the heated cube surrounded by the night lights. The food was excellent and prepared with love, the service excellent, we were not rushed. It was a very comfortable, warm atmosphere. Thank you, Mikael and our chef!
Nice experience 😁
We had a lovely time having dinner here, during the holidays, with our two kids. Our server Claude was very knowledgeable about the food, drinks and wines, he guided us perfectly. The staff all seems to work as a team and cared for presentation and service. It was a little hard for me to find, there is an elevator bank in the mall, that goes to the hotel... that is how you get there. But when we arrived we were greeted fantasticly by the kind host, and she took our coats then seated us promptly. We are glad to have dined here, thank you.
Excellent experience way over expectations for a restaurant at the Double Tree by Hilton in Montréal. Phenomenally original high quality dishes and wine pairing. Beautiful interior architecture and service that paces the amazing food and wine. We shall return. Merci a toute l’équipe Restaurant Bivouac Montréal
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Opening hours
- Sunday 17:00 - 22:00
- Monday 17:00 - 22:00
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday 17:00 - 22:30
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