Michael was excellent
Reviews / Ratings for Bâton Rouge Grillhouse & Bar
We had multiple waiters taking our orders which was a bit confusing to them. Each of them was super nice and helpful though. No complaints.
Went here for a date night with my wife when we were visiting the area. Afterwards we mentioned this to a number of locals at a party and it seems the place doesn’t have a favourable reputation but I can’t figure out why. I thought the food and service were excellent and the prices reasonable. I would gladly go back again when I next visit the area
A little disappointed on the food. Ribs were not fall off the bone. Shrimp were tough and the baked potato wasn't very hot. Portions were good. Service was exemplary; thank you Antoine....
It is my 2nd time visiting the place. The first one, i was invited for a québécois friends and everything was sooooo good! But this time i went only with my kids and the kids of those friends. I dint know why but the waiter's attention was 😖 awful! There was not attention at all! He didn't welcome us, didn't ask if was ok to speak in French or English even we know it! Not once! He didn't go to ask if everything was fine or if we needed anything else! He started asking and pointing a kid for her dish, instead asking all the table. His face was like I don't wanna be here! He was not listening nothing. My daughter asked him for desserts to taking out (only 3) and came back with 5 for having them there. And the hostess was with him and she screamed to my daughter that the crémme brûlé it is not for taking out, when we didn't even know, because of the waiter who didn't say anything!!! I just left the lowest tip because I am not a bad person and it was new year's eve. I hope they give the tip to this kind man who was picking up the dirty plates and glasses ( a handsome smiling big guy)!. In general, not a good 😖 experience yesterday night because of the waiter and hostess. The food was delicious as my first time, but a little bit burned, I think that was because there were a lot of movement 😊. And my white sangria was awesome!!!
We made a reservation on the website and I received an email confirmation. However, when we got there, they informed us that they didn't have our reservation on the system. The waiter seemed do not like the situation, but found a table for us. We then had a pleasant night, with good food and service. It was New Year's eve, and close to midnight they gave us hats and horns to celebrate the new year. It was a great night, but the problem with the online reservation almost ruined our celebration.
Delicious food, not crowded, professional friendly bilingual service
Service is always first class with Diana.
All 5 of us were very pleased with our meal. Our server was excellent. The restaurant was very busy, but not too noisy and did not seem crowded~
Good food promotions
Disappointing
Everything was to our liking. Excellent service, food and atmosphere. Spoke both English and French. Can't say any more that it was all very good and we were very satisfied. I had chicken, with mushrooms, vegetables, mashed potatoes with a delicious gravy. All very good.
Ribs were excellent, the waiter was really good. I will go there again
Amazing food ! Great ambience and Diana managed to make our gloomy day into a fantastic evening !!
What a great place ! My wife ordered the calamari and without knowing they ran out. It’s still very nice know that humanity still exists the waitress came over and apologized profusely and offered a compensation immediately , following this the owner himself came to apologize and took time to talk to us . We were lucky enough to converse with him for about an hour he truly takes his restaurant to heart and all his customers satisfaction personally! Any problem and he’ll be there he’ll even walk you to the door and open it for you ! Thanks Antonio
Our experience was great. The food was excellent and the waiter we had was outstanding. I believe his name was Michael. He was polite, professional and couldn't have been more pleasant. Made for an enjoyable dinner out.
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Opening hours
- Sunday 11:00 - 21:00
- Monday 11:00 - 21:00
- Tuesday 11:00 - 21:00
- Wednesday 11:00 - 21:00
- Thursday 11:00 - 21:00
- Friday 11:00 - 22:00
- Saturday 11:00 - 22:00
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