We went there for Valentine’s Day expecting a nice dinner. What we got was nearly 90 minutes of being ignored. No one warned us about long waiting times. We sat for over an hour with zero communication. No updates. No check-ins. Not even an offer for drinks beyond water. We ordered soup — it took an hour, and only arrived after I had to go speak to the staff. Meanwhile, there were constantly 2–3 people at the entrance picking up take-out orders. Every few minutes more food was going out the door. It was very clear that take-out was being prioritized while dine-in guests were left sitting hungry. Being busy is understandable on Valentine’s Day. Ignoring seated customers while maximizing take-out revenue is not. If your business model is to prioritize take-out over guests inside the restaurant, be transparent about it. Don’t make people sit for 90 minutes with no communication. Extremely disappointing and poorly managed experience.
