Ramen Isshin Anjou

Dear Customer, Thank you for choosing and visiting Ramen Isshin Anjou. Ramen Isshin is a traditional Japanese ramen restaurant operating within Canada’s multicultural environment. We welcome guests from all cultural backgrounds, ethnicities, and communities, including both local residents and visitors, and we are committed to providing all customers with respectful, fair, and professional service. The Ramen Isshin team has extensive experience in restaurant operations and management. All store managers are carefully selected and professionally trained by our headquarters and are required to follow company-wide operational and service standards. We take the situation you mentioned seriously and will conduct an internal review to verify the facts and ensure our practices remain consistent with company policies and applicable laws. We are pleased to hear that you were satisfied with the quality of our food. Ramen Isshin has always upheld a business philosophy focused on high-quality products and professional service. The Anjou location operates under a counter-style service model, which represents an innovative approach while maintaining our food quality standards. Within reasonable limits and in accordance with our restaurant policies, we strive to accommodate our customers’ requests whenever possible. However, requests that fall outside of operational guidelines or may negatively impact staff or other guests may be declined at our discretion. We would also like to reaffirm that Canada is a country that places strong emphasis on diversity, inclusion, and equal rights. Ramen Isshin fully complies with Canadian and Quebec laws and remains committed to fostering a respectful, inclusive, and safe environment for both customers and employees. Thank you for your understanding and support. We wish you all the best. Ramen Isshin Anjou Team