Radikal Dezzertz
Radikal Dezzertz 8460 Bd Lacordaire, Saint-Leonard
Review summary

What guests say about Radikal Dezzertz

The desserts, especially the churros and ice cream/gelato, are often described as very good, with a good selection and sometimes generous portions. However, several customers report very inconsistent service: waits, brusque or disrespectful staff, and repeated lack of professionalism. The place seems better for takeout than for dining in, and opinions are very mixed about the overall experience.

Summary based on 26 reviews.
3.2
40 evaluations
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Reviews / Ratings for Radikal Dezzertz

Photo of Marvin Matos
3 Oct 2026
Source: Google
5.0

We went tonight and we were a group of 18 The 2 girls working tonight did a heck of a job with everyone’s orders Very efficient even with so many complicated orders Well done girls! And the plaletas tasted legit like the ones in Mexico, best place for plaletas in Montreal easily The churros also and the gelato, just everything was top notch We’ll be definitely going back

Restaurant response
Response added on 3 Oct 2026
Thanks!
Photo of Adriana Arias
20 Sep 2026
Source: Google
1.0

I have been coming to this place for seven years, and I have always had a good experience until today. Unfortunately, the girl who was serving us had a very bad attitude and made nine members of my family leave simply because we had a small dog in a bag. There was no sign or notice indicating that the place is not pet-friendly. I understand that every establishment can have its own policies, but the way we were treated was completely unnecessary and disappointing, especially after being loyal customers for so many years.

Restaurant response
Response added on 20 Sep 2026
You are always welcome if you have a lap dog , the employee was not aware that we only allow lap dogs .. we had a very bad incident with a larger dog in the past . acept our apologies !
Photo of Stefan Coltatu
21 Aug 2026
Source: Google
1.0

The employees working there they’re not wearing hairnets, wearing their dirty clothes, no gloves, no aprons, scratching their skin before serving you, this place is filthy, fridges,floors ,bathrooms …you don’t believe me. Go check for yourself. I can’t believe this place is still open.

Restaurant response
Response added on 22 Aug 2026
We thank for your review , first we have been in business for 40 years we make everything in house , as for the mess and all you saw its because we served 1000 people that particular day and as much as we try to keep it clean its impossible but everything get clean with a cleaning crew that comes at nite we invite you to come-and see as for the hairnets i will look in to this matter asap , once agin thank you for your observation .
Photo of me i
2 Aug 2026
Source: Google
5.0

Great ice-cream and service

Restaurant response
Response added on 5 Aug 2026
Thanks
Photo of Tung tung Sahur
30 Jul 2026
Source: Google
1.0

We walked in and the employee behind the counter saw us and yelled boom boom tower because of our scarves. This is unneceptable. I want that man fired at once!!!😡😡😡

Photo of Marie-Soleil Dupuis
17 Jul 2026
Source: Google
4.0

Good ice cream but I just wish the ice cream wouldn’t melt fast

Photo of Leya Bv
8 Jul 2026
Source: Google
5.0

Loved the gelato

Photo of A Q
28 Jun 2026
Source: Google
5.0

Great place, huge, lots of choices, very friendly, and also very sugary!

Photo of Karen Levitt
18 Jun 2026
Source: Google
1.0

My teenage sons went to Radikal Dezzertz West Island with a few Friends. The place was only 1/2 full and there were plenty of tables available. Three out of five ordered dessert but they had just gone for dinner and my kids were just too full. They were approached and told if they don’t order something they will have to leave the premises as they are taking up space that other clients could use. They were told to either order or leave. The entire table stood up, left their desserts and walked out..

Restaurant response
Response added on 18 Jun 2026
We thank for review but you forgot to mention the fact that you brought food from a restaurant .. we do not sell food and we do not like our restaurant smelling of food .. we are strictly a dessert parlour .. we do not tolorate this behaviour .
Photo of jhon mora
14 Jun 2026
Source: Google
4.0

Nice place, good flavors and excellent service.

Restaurant response
Response added on 14 Jun 2026
thank you for your review
Photo of Jorge Contreras
7 Jun 2026
Source: Google
3.0

Very low personnel on Sunday 07 Jun26 p at 16h30. Just 1 person to attend many people, we have to wait like 10 min. To buy a cone. Really bad! They must have at least 2 people to attend. But ice cream was really good, we try, mango, chocolat and rhum raising really good. I wish they can improve the service as they have a great product.

Restaurant response
Response added on 7 Jun 2026
we are sorry for the experience , we usually have two people . thank you for your review .. will take note .
Photo of Del B.
27 May 2026
Source: Google
5.0

Delicious ice cream 🍦

Restaurant response
Response added on 27 May 2026
Thank you for your review!
Photo of Chiheb ss
19 May 2026
Source: Google
4.0

Nice portions but still expensive

Photo of Fady Charbel
19 Mar 2026
Source: Google
1.0

Oily and not tasty at all . The worst experience ever

Restaurant response
Response added on 19 Mar 2026
Sorry to her that ..please email us a [email protected] , we would like to know more on your experience.. thanks
Photo of Nachtengel01
2 Mar 2026
Source: Google
4.0

The churros and Gelatos are very good, lots of choices. The churros are betterbtasting when they are hot. Unfortunately when I went there, there was no longer any apple pie flavoring so I choose the pistachio flavor cream but it was still good. My friend had the classic chocolate coating that tasted just like Nutella. They do have also ice-cream and you can get your usual sundaes or banana split boat. Dont remember if they do milkshakes. You definitely can get your barista coffee choice in there too (amaricano, machiato, cappuccino, espresso, etc). All in all, it is a cozy dessert place, although a little cramped and the decor could be more inviting but I maybe asking too much for that kind of place. I would go again if I'm in the vicinity. Prices are ok, they follow the trend.

Restaurant response
Response added on 2 Mar 2026
Thank you !
Photo of Nina Vu
26 Feb 2026
Source: Google
5.0

This has been my favorite gelato shop since I was a kid, and I’m so happy it’s open year round! The girls who work here are always so sweet and helpful, which makes the experience even better. The decor has a charming vintage diner vibe and the gelato is absolutely amazing, and overall it’s just a fantastic ice cream spot. Highly recommend!

Restaurant response
Response added on 26 Feb 2026
Thanks!!
Photo of mel melina
26 Feb 2026
Source: Google
1.0

the owner was so rude, i really felt attacked it really hurt my feelings the way he spoke to me and my friends. we came me and my friends during lunch time my friend got the nutella churros and i had my own food from home that i had made myself because i simply didn’t wanna buy churros. he came up to us without even saying hi or anything told us in a mean way to get out cuz my food made the store smell seriously it hurt my feelings he didn’t even try to say it in a polite way really just told us to get out and we’re not wanted here. the girl at the cash who made the churros was super sweet tho! it was really the manager who was mean to me and my friends.

Photo of keke andre
26 Feb 2026
Source: Google
1.0

The service was really bad . We were minding our business i was eating my churros while my friends were eating their food .Then the boss came to us , no « hi » no nothing , and he told us to get out of the store saying that my friends food stank ! he screamed at us when he could of just asked us to leave politly . This is the owner btw

Restaurant response
Response added on 26 Feb 2026
That is not true ! you came with food from subway and your other friend brought food from the pizza place and you came to eat at our place !! we do not allow food from other places!!and we certainly dont want our store to smell like pizza and subs !! and by the way we ended up cleaning all the sauce you left behind !! that is rude !!
Photo of Rosie Hutchison
19 Feb 2026
Source: Google
5.0

The woman that helped me was so helpful with her suggestions! I found a yummy ice cream and was pretty happy despite the initial disappointment over no churros.

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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