Review summary

What guests say about Queues de Castor- BeaverTails (Vieux Québec Petit Champlain)

Reviews mainly highlight desserts and poutines that are highly appreciated, with service often described as fast, courteous, and friendly. Many customers also like the location in Old Quebec and the pleasant atmosphere, especially for a quick gourmet stop on the go. Note: a few reviews mention service issues, canceled orders, cleanliness concerns, or dishes that were too greasy/oily.

Summary based on 85 reviews.
4.5
124 evaluations
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Reviews / Ratings for Queues de Castor- BeaverTails (Vieux Québec Petit Champlain)

Photo of James Stammen
11 Oct 2026
Source: Google
5.0

Delicious food and fast service. Fun concept and merchandise as well.

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Cooking
Atmosphere
Photo of Connie Reed
28 Sep 2026
Source: Google
5.0

Excellent service and desserts.

Service
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Atmosphere
Photo of Le200-5 Les
26 Sep 2026
Source: Google
5.0

Super service on FIRE !!

Service
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Atmosphere
Photo of Ebru Polat
14 Sep 2026
Source: Google
5.0

The dish I ordered was poorly executed, and I cannot say it was worth the time or money.

Logo of Queues de Castor- BeaverTails (Vieux Québec Petit Champlain)
Restaurant response
Response added on 15 Sep 2026
We always execute our tails perfectly here and they do worth the time and money! Please email us to [email protected] to let us know what dish you refer to!
Photo of Ebru Çiftçi
14 Sep 2026
Source: Google
5.0

Honestly, the cleanliness left a lot to be desired. I noticed several tables were not wiped down.

Photo of Kader Kocak
12 Sep 2026
Source: Google
5.0

Honestly, the cleanliness left a lot to be desired. I noticed several tables were not wiped down.

Photo of Denise Menconi
10 Sep 2026
Source: Google
2.0

Except for the attendant that was very kind, the food is awful. Fries were cole, graving tasteless, the "beaver tails" too greasy

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Photo of Sebastian Harshan
9 Sep 2026
Source: Google
5.0

Tried their Double Cheese Poutine — loved it!

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Atmosphere
Photo of susan fleurant
5 Sep 2026
Source: Google
5.0

Great breakfast, fast service lots of options. Need a bike lockup pole not across the street.

Service
Cooking
Atmosphere
Logo of Queues de Castor- BeaverTails (Vieux Québec Petit Champlain)
Restaurant response
Response added on 6 Sep 2026
Thank you for your five-star rating, Susan. Your loyalty means everything to us, and we look forward to welcoming you back for another memorable experience.Hi susan fleurant, Thank you for the delicious 5 stars. It's always great to see we've gained another fan!! Can't wait to see you next time. - The Queues de Castor- BeaverTails (Vieux Québec Petit Champlain) Team!
Photo of Mark Abear
5 Sep 2026
Source: Google
5.0

Great service, the food was really great. highly recommend to visit this store.

Service
Cooking
Atmosphere
Logo of Queues de Castor- BeaverTails (Vieux Québec Petit Champlain)
Restaurant response
Response added on 6 Sep 2026
Hi Mark Abear, Thank you for the delicious 5 stars. It's always great to see we've gained another fan!! Can't wait to see you next time. - The Queues de Castor- BeaverTails (Vieux Québec Petit Champlain) Team!
Photo of Sa Gr
2 Sep 2026
Source: Google
5.0

I love the flavours available, even if I always go with the classic/classique. And options for poutine or hot dog. So much fun!!

Service
Cooking
Atmosphere
Photo of LAARABI Kaoutar
31 Aug 2026
Source: Google
1.0

The guy actually checked if I had tipped before starting my order ..

Logo of Queues de Castor- BeaverTails (Vieux Québec Petit Champlain)
Restaurant response
Response added on 2 Sep 2026
Thank you for your review, LAARABI Kaoutar. We're sorry to hear that you didn't get the service you were expecting. We're all about spreading joy and creating unforgettable memories here, so we really want to make it right. Can we send a little sunshine your way and show you what we're really all about? If yes, please email [email protected]
Photo of 3mitoy3
29 Aug 2026
Source: Google
5.0

Pleasantly surprised to find a Beaver Tail location in old Quebec. Always want to try other options but we always default to the classic. Trust me, you want to experience it! Its really not a "beaver tail" LOL

Service
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Atmosphere
Photo of Tobias Rasmussen
19 Aug 2026
Source: Google
5.0

Freshly made delicious Beavertail. Love it! And the shop is right at the waterfront.

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Photo of Yef
16 Aug 2026
Source: Google
4.0

I’ve seen this restaurant all over Canada and never tried it until now, it’s good for sweet treat.

Photo of FAISAL KORDY
23 Jul 2026
Source: Google
5.0

The shop is located in the heart of the old city. There are two friendly twin brothers working there. They were nice and let me customize my order. I will definitely go back there whenever visiting Quebec City.

Service
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Photo of Fil B
21 Jul 2026
Source: Google
4.7

Really loved the Double cheese poutine. Delicious !!!

Service
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Atmosphere
Photo of Salma Cummings
18 Jul 2026
Source: Google
5.0

It was honestly some of the best tasting food I’ve eaten. Also some of the best service. While there was only one guy, he kept his cool whilst handling orders and cooking despite the line out the door.

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Photo of Giselle
12 Jul 2026
Source: Google
5.0

Must try if you're visiting Canada, beavertails🦫 are a unique treat to have as a snack, but can be rather greasy and you can't eat much of it. No coriander.

Photo of Emily Roy
9 Jul 2026
Source: Google
5.0

Super friendly staff, the beavertail and poutine fresh and delicious, and the frozen lemonade was refreshing instead of just sugary. Plus it's a great place to sit and people watch!

Photo of Marc Machado
4 Jul 2026
Source: Google
5.0

The strawberry chocolate chip sorbet is amazing, a must ! The banana hazelnut and brownie beavertails are my favourite, but they are all good !

Photo of Don Promillo
21 Jun 2026
Source: Google
5.0

The beaver tail is amazing! We tried the pistachio and triple choc and both were amazing!

Photo of radu olteanu
7 Jun 2026
Source: Google
5.0

Eugénie is amazing. She was working alone and had so many people in line. She deserves a raise and is a wonderful in customer service. Keep up the smile and good work Eugénie!

Photo of Charity Campbell
26 May 2026
Source: Google
5.0

I got the apple pie one. It was just the right sweetness and very messy 10/10!!

Cooking
Photo of Lisa & Cor Swing & Hedgeman
14 May 2026
Source: Google
4.7

Fantastic staff! Both ladies were very pleasant and professional. Store was clean and inviting! Poutines and BeaverTails were well prepared and delicious!

Service
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Atmosphere

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Opening hours

Dining room
  • Sunday 11:00 - 22:00
  • Monday 11:00 - 22:00
  • Tuesday 11:00 - 22:00
  • Wednesday 11:00 - 22:00
  • Thursday 11:00 - 22:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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