Poulet Rouge

Kelly (3 reviews)

16 Apr 2026

Source: Google

5.0

I eat here more often than I’d like to admit, but that’s because they never fail me! The food is always fresh and delicious and the staff is always kind.

Lucia

15 Apr 2026

Source: Google

5.0

The Poulet Rouge at Pointe Claire has a wonderful service and delicious food. The employee are very friendly and welcoming. Their portions are very generous. Manager is always present and always engages with customers.

Restaurant response

Response added on 16 Apr 2026

Hi Lucia! Many thanks for your kind review. Our team is so thrilled that you enjoyed your experience. Have a wonderful day😉

Ali Azam (1 review)

13 Apr 2026

Source: Google

5.0

Great service and great food. My go to place for lunch.

Restaurant response

Response added on 14 Apr 2026

Hello Ali. Thank you very much for your rating and comments. We are delighted to know that we are your go-to place for your lunch. At Poulet Rouge, your satisfaction is our top priority. Have a great day.

Yasamin (7 reviews)

13 Apr 2026

Source: Google

5.0

Staff is very friendly, accommodating. Owner is amazing and always makes sure service is on point whether they are present or not! Food is always A1 and healthy when you’re on the go. I always get the mini bowl and am never disappointed

Restaurant response

Response added on 14 Apr 2026

A big thank you Yasamin for your well-starred review. We are delighted that you still enjoy your Rouge Mini Bowl. At Poulet Rouge, your satisfaction is still our greatest reward. Have a good day.

Adriana Monteiro de Souza (3 reviews)

12 Apr 2026

Source: Google

5.0

Generous portion and dedicated staff, management super present.

Restaurant response

Response added on 14 Apr 2026

Adriana, we thank you for your so positive review and we look forward to seeing you again at Poulet Rouge. Have a nice day.

Mark anthony (1 review)

12 Apr 2026

Source: Google

5.0

I’m writing this review as a fellow business owner, and I truly felt this experience deserved recognition. Today, after closing hours at CF Fairview Mall, my family and I were quite hungry and happened to pass by Poulet Rouge. I initially asked the cashier if they were still open, and he mentioned they were closed. However, another staff member working at the grill stepped in, kindly said they were still open, and asked the cashier to take our order. What followed was one of the most thoughtful customer service experiences I’ve had. The employee personally prepared our bowls and went above and beyond to make sure everything was just right. My child loves cheese, so we ordered a bowl with only cheese. When we asked for corn on the side for our other child, he first gave a small portion but then immediately switched it to a larger serving without us asking. He even explained that since we had only chosen cheese as a topping, he would add extra scoops and asked if we needed more for our child. He was incredibly attentive to detail. When he saw me adding extra jalapeños, he smiled and offered to include a piece of spicy chicken for me to try. He also recommended their avocado sauce with a hint of jalapeño, which turned out to be excellent. Curious, I asked if he was the manager or owner, and he humbly replied that he was just an employee. That honestly impressed me even more. As a business owner, I couldn’t help but reflect what makes someone care this much? To go out of their way to engage with customers, notice small details, and genuinely enhance the experience, especially when no one is watching. It’s rare. In most cases, employees do what’s required, but this was something more. It felt like true ownership, and it’s something every business hopes to have in their team. I was genuinely impressed so much so that I even thought to myself I would love to have someone like him on my own team. The food was fresh, the chicken was delicious, and the service was exceptional. I’ll definitely be coming back. Thank you again for the generous portion of corn and for introducing me to my new favourite volcano chicken with jalapeño avocado sauce.

Restaurant response

Response added on 12 Apr 2026

Hello Mark. Thank you so much for your wonderful review and positive feedback. We are delighted to know that you and your kind really enjoyed your experience with us. At Poulet Rouge, your satisfaction is our top priority and our greatest reward. Have a wonderful day and we look forward to offering you another equally exceptional experience soon.

Archie (3 reviews)

11 Apr 2026

Source: Google

4.7

atmosphere slightly crowded, but expected in a food court. quick & efficient service, and staff are super friendly and great to chat with :)

Restaurant response

Response added on 12 Apr 2026

Hi Archie and many thanks for your kind review! Our team is so thrilled that you enjoyed your experience. Have a great day :) 😃

Jasmine K (1 review)

10 Apr 2026

Source: Google

5.0

Always great service. Everyone is so friendly and pleasant —It really makes a difference!

Restaurant response

Response added on 11 Apr 2026

Thank you Jasmine for taking the time to review us so positively and for being a regular customer of Poulet Rouge. We look forward to seeing you again. Have a nice day.

Lara Coudsi (28 reviews)

8 Apr 2026

Source: Google

5.0

I have been going there since their opening! Updating my review!! Shout Out to Richard and the team for their consistent wonderful fast customer service and quality of the food! Delicious!

Restaurant response

Response added on 22 Jun 2023

Bonjour Lara, votre commentaire nous fait vraiment chaud au cœur, car nous travaillons toujours très fort pour vous offrir la meilleure expérience client qui soit! Passez une excellente journée.

Julian Rokeach

8 Apr 2026

Source: Google

5.0

I get it at least once every two weeks it’s amazing

D (2 reviews)

8 Apr 2026

Source: Google

1.0

Uber Eats customers — I’m a delivery driver, and this restaurant clearly doesn’t care about delivery orders. Walk-in customers are always prioritized, so expect to wait forever. Only order if you’re okay being ignored and left waiting for hours. Specially the girls act like blind and deaf. Uber drivers — Avoid this place at all costs. It’s a complete waste of time, and you’ll be standing around while they ignore you and your order. To the owner - please look into this

dahlia doyle (2 reviews)

3 Apr 2026

Source: Google

5.0

🔥

Restaurant response

Response added on 5 Apr 2026

Bonjour Dahlia. Nous vous sommes reconnaissants de nous avoir partagé vos étoiles d’appréciation et votre🔥. Au plaisir de vous revoir chez Poulet Rouge. Passez une belle journée et à bientôt.

Jaya Johan (6 reviews)

2 Apr 2026

Source: Google

4.7

The food here never disappoints and I love how the team manages to work like machines while still always being pleasant!!

Restaurant response

Response added on 4 Apr 2026

A big thank you Jaya for your kind review. We are delighted that you love how our team works hard to offer you the best and pleasant experience. At Poulet Rouge, your satisfaction is our greatest reward. Have a good day.

Shafia Janjua (2 reviews)

31 Mar 2026

Source: Google

5.0

Amazing meal ...healthy and delicious

Afzia Q (1 review)

31 Mar 2026

Source: Google

5.0

They're superrrrr nice here !! And the food is great

Pamela Baaklini (5 reviews)

30 Mar 2026

Source: Google

5.0

Amazing staff, amazing food and amazing service every time

lisa pancer (2 reviews)

30 Mar 2026

Source: Google

5.0

Always fast and friendly service! Never had a bad meal :) highly recommend

Vanessa

30 Mar 2026

Source: Google

5.0

amazing my favorite place ever

ayden (2 reviews)

25 Mar 2026

Source: Google

5.0

very good

Alex Mitchell (1 review)

24 Mar 2026

Source: Google

5.0

This location is always busy but the team are cohesive and work well, we had the pleasure of talking to an employee named Yarina (I believe that is how you say it) and this young lady carries herself as though she is an owner, she cares about how she deals with the customers, is very polite and courteous, takes the time to explain any questions well (we went once and it was a great experience and then went again within a week solely because of her welcoming manner, which, in today's world is crucial) and when praises were directed towards her, she insisted not to even use her name but just to give the store a good review (absolutely selfless and so rare today). All her colleagues, young as they are, were also superb at their role and the management of this establishment should know they have a great crew .. well done and we will definitely be going there more frequently as great service, is the primary difference from one place to another.

Restaurant response

Response added on 25 Mar 2026

Hello Alex. Thank you so much for your wonderful review and positive feedback. We are delighted to know that you enjoyed your experience with us. At Poulet Rouge, your satisfaction is our top priority and our greatest reward. We are committed to maintaining these high standards and continuously improving to provide you with the best possible service. Have a wonderful day, and we look forward to providing you with another exceptional experience soon.

Lina Jnaini (4 reviews)

12 Mar 2026

Source: Google

5.0

Literally everything about this place is awesome. Food is fresh and the workers are the nicest. Special thanks to Maha & Dave for always being helpful.

Restaurant response

Response added on 13 Mar 2026

Hello Lina. Thank you very much for your rating and kind comments. We are very happyto read that you enjoyed your experience at Poulet Rouge. Your satisfaction is always our top priority. Have a good day.

Jermaine Rivera (5 reviews)

12 Mar 2026

Source: Google

5.0

Team was friendly and gave amazing customer service. Would 100% recommend going to this location. Food was also 10/10

Restaurant response

Response added on 13 Mar 2026

Thank you very much Jermaine for taking the time to share your comments with us. We are delighted to be able to count on your recommendation and hope to see you again soon at Poulet Rouge. for another amazing experience Have a nice day !

Lori Sachs (2 reviews)

12 Mar 2026

Source: Google

5.0

The best, tastiest and freshest food court food you can get.

Restaurant response

Response added on 13 Mar 2026

Lori, your appreciation of our food is important and we thank you for sharing it with us. We look forward to seeing you again soon at Poulet Rouge. Have a very nice day.

Sandra Lalli (10 reviews)

7 Mar 2026

Source: Google

5.0

Great service amazing food

Restaurant response

Response added on 8 Mar 2026

Thank you very much for taking the time to give us such a positive review Sandra. Knowing you are truly satisfied is our greatest reward. Have a great day and see you again.

Viral Desai (15 reviews)

7 Mar 2026

Source: Google

5.0

Amazing Food! Presentation looks amazing! Will definitely order from them again!

Restaurant response

Response added on 8 Mar 2026

We are thrilled to receive such a positive review Viral. Our entire team is committed to maintaining these high standards of quality. Thank you for your ongoing support and have an amazing day.