Poulet Rouge
Poulet Rouge 2917 Rue Masson, Montréal
4.9
117 evaluations
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Review summary

What guests say about Poulet Rouge

Poulet Rouge in Montreal receives mostly very positive feedback, with an average rating of 4.8/5 from 111 reviews. Customers often highlight fast, friendly, and professional service, as well as dishes described as delicious and portions that are generous. A few reviews do mention inconsistent experiences, especially with service on certain occasions and with ordering. Overall, it is a popular choice for a quick and satisfying meal.

Summary based on 111 reviews.

Reviews / Ratings for Poulet Rouge

Photo of Celine A. C.
9 Jun 2026
Source: Google
5.0

I really like the taste and texture of the chicken. The staff at this location are very friendly!

Photo of Eric Gorin
6 Jun 2026
Source: Google
5.0

Super

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Restaurant response
Response added on 9 Jun 2026
Eric, nous vous remercions pour votre évaluation et au plaisir de vous revoir chez Poulet Rouge. Passez une super belle journée.
Photo of Brian Singer
30 May 2026
Source: Google
5.0

This specific location is wonderful and boasts a great selection of features for all. No matter what you prefer, you can easily find an option that works well. The entire environment feels cheerful, welcoming, and kind. The workers are consistently prompt and reliable. I look forward to making another trip to explore the rest soon.

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Photo of Benjamin Lefebvre
27 May 2026
Source: Google
4.7

New spot bit sloppy but they made up for ut with smiles and a good attitude.

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Photo of Maxime Alexandre
27 May 2026
Source: Google
5.0

really great

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Photo of Tlk230
27 May 2026
Source: Google
5.0

Super service !!

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Photo of Dave Cherubin
27 May 2026
Source: Google
5.0

Great customer service! Great food quality!!

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Photo of Rita Farah
24 May 2026
Source: Google
1.0

Waited over an hour for our delivery and when it finally arrived, one of the bowls was completely missing. Uber Eats only refunded the item itself, but we still paid extra in taxes and service fees for food we never received. Tried calling the restaurant and got no resolution at all. Really disappointing experience from start to finish. Never again.

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Photo of BTTE
20 May 2026
Source: Google
5.0

Best poulet rouge I’ve ever visited.

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Photo of zoo kob
16 May 2026
Source: Google
5.0

Amazing!

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Restaurant response
Response added on 17 May 2026
We are happy to read that you had an amazing experience at Poulet Rouge. Thank you and have a nice day!
Photo of ARONMZA LARROZA
14 May 2026
Source: Google
2.0

I like poulet rouge, but I got discourage to eat in this place in Masson Street. The staff are not nice. I had a bad experience, because they don't allow their washroom to be used by customers, they locked it only for chosen people . I asked many times , but I failed, just need to pee, so I left and throw my food in the garbage. I find it also dirty because I found hair in their food. Never go back their anymore, disgusting.

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Logo of Poulet Rouge
Restaurant response
Response added on 14 May 2026
Aronmza, your experience with us did not meet your expectations, and we sincerely apologize. Help us understand your comment by writing to us through our website at https://poulet-rouge.ca/en/support, explaining what happened in details (washroom and hair in the food) and specifying the date and approximative time of your visit. A member of our team will get back to you regarding this matter. We hope you will give us another opportunity to redeem ourselves and regain your trust. We look forward to your response and wish you a very good day!
Photo of Samantha P
14 May 2026
Source: Google
4.0

I enjoyed my visit here quite a bit. The ordering process was smooth and quick, the workers were cheerful and polite, and the food was satisfying. The atmosphere inside felt warm and comfortable too. I’d gladly return another time.

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Logo of Poulet Rouge
Restaurant response
Response added on 14 May 2026
A big thank you Samantha for your well-starred review and kind comments. We are delighted that you enjoyed your visit at Poulet Rouge. Your satisfaction is our greatest reward. Have a wonderful day.
Photo of Zirui Zhao
9 May 2026
Source: Google
5.0

Amazing catering, couldn’t ask for a better shop to support the cause for congenital heart disease with EN COEUR!!

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Logo of Poulet Rouge
Restaurant response
Response added on 10 May 2026
Hello Zirui. Thank you so much for your review and positive feedback. We are delighted to know that you enjoyed our support during the 12th edition of the 6h En Cœur. At Poulet Rouge, your satisfaction is our top priority and our greate st reward. Have a great day and we look forward to offering you another amazing catering experience soon.
Photo of Bogdan Raru
9 May 2026
Source: Google
5.0

They helped out a fundraising event for children with congenital heart disease. Great people and food

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Logo of Poulet Rouge
Restaurant response
Response added on 10 May 2026
Hello Bogdan. We are grateful to you for sharing your warm appreciation about the help Poulet Rouge provided during the fundraising walk/run, 6h en Coeur. Have a nice day.
Photo of Kimberly Or
7 May 2026
Source: Google
5.0

Amazing staff and quality food

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Logo of Poulet Rouge
Restaurant response
Response added on 7 May 2026
Kimberly, your appreciation is important and we thank you for sharing it with us. We look forward to seeing you again soon at Poulet Rouge. Have a very nice day.
Photo of Reda Med
4 May 2026
Source: Google
5.0

Excellent service

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Logo of Poulet Rouge
Restaurant response
Response added on 5 May 2026
Merci Reda de nous avoir partagé votre appréciation de l'excellence de notre service. Au plaisir de vous revoir chez Poulet Rouge. Passez une belle journée et à bientôt.
Photo of Marc-Eddy Riodin
28 Apr 2026
Source: Google
5.0

Wow

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Logo of Poulet Rouge
Restaurant response
Response added on 28 Apr 2026
Marc-Eddy, votre soutien n’a pas de prix. Au plaisir de vous revoir chez Poulet Rouge. Merci beaucoup et bonne journée.
Photo of Zahidul Alam
20 Apr 2026
Source: Google
5.0

Beautiful Clean Restaurant & Lovely Food

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Logo of Poulet Rouge
Restaurant response
Response added on 21 Apr 2026
Hello Zahidul. Thank you very much for your rating and comments. We are delighted that you enjoyed your experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day.
Photo of Mo
11 Apr 2026
Source: Google
5.0

Salah and the team were more than exquisite!!

Logo of Poulet Rouge
Restaurant response
Response added on 12 Apr 2026
Thank you so much for your positive review Mo. Your satisfaction is our top priority, and our team is delighted that you enjoyed your experience. Have a nice day.
Photo of Bianca R.
10 Apr 2026
Source: Google
5.0

Great service!

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Logo of Poulet Rouge
Restaurant response
Response added on 11 Apr 2026
Thank you Bianca. Your comment warms our hearts because at Poulet Rouge, we always work hard to offer you the best customer service. Have a great day.
Photo of Adrian Conte
7 Apr 2026
Source: Google
5.0

The best location! Always great service. They go above and beyond to make sure your order is to your liking.

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Logo of Poulet Rouge
Restaurant response
Response added on 8 Apr 2026
Thank you Adrian for taking the time to review us and for being a customer of Poulet Rouge. We look forward to seeing you again for "A Bowl to your Liking",. Have a nice day.
Photo of naciri mohammed
7 Apr 2026
Source: Google
5.0

Excellent service

Logo of Poulet Rouge
Restaurant response
Response added on 8 Apr 2026
Mille fois merci pour votre belle évaluation de notre service. Bonne journée !
Photo of Noah Lachance
16 Mar 2026
Source: Google
5.0

Big thanks to Ken and Mohamed for there amazing service!!! Food was great!!

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Logo of Poulet Rouge
Restaurant response
Response added on 18 Mar 2026
Hello Noah. Thank you very much for your rating and comments. We are delighted that you enjoyed your experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day.
Photo of Guillaume Lorssery
4 Mar 2026
Source: Google
5.0

Super service !

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Logo of Poulet Rouge
Restaurant response
Response added on 4 Mar 2026
Bonjour Guillaume. Nous vous sommes reconnaissants de nous avoir partagé votre appréciation de la qualité de notre service. Au plaisir de vous revoir chez Poulet Rouge. Passez une belle journée et à bientôt.

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Opening hours

Dining room
  • Sunday 11:30 - 23:00
  • Monday 10:30 - 23:00
  • Tuesday 10:30 - 23:00
  • Wednesday 10:30 - 23:00
  • Thursday 10:30 - 23:00
  • Friday 10:30 - 23:00
  • Saturday 10:30 - 23:00

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