Poulet Rouge
Poulet Rouge 4400 Rue Wellington, Montréal
4.4
30 evaluations
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Review summary

What guests say about Poulet Rouge

The reviews are mostly very positive, with an average of 4.2/5, and several customers highlight the freshness, great taste, and speed of the service. The place is often described as clean, welcoming, and efficient, with smiling and courteous staff. A few negative comments do mention an unpleasant welcome, customer service that could be improved, and a few checkout errors or issues. Overall, it is a popular choice for a quick, good meal, but the service sometimes seems inconsistent.

Summary based on 22 reviews.

Reviews / Ratings for Poulet Rouge

Photo of GELtaz
7 Jun 2026
Source: Google
4.3

Great !, Employee's are very professional !

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Logo of Poulet Rouge
Restaurant response
Response added on 9 Jun 2026
Thank you very much for sharing your opinion. Hoping to see you again soon at Poulet Rouge. Have a good day.
Photo of Mathieu Del Papa
21 May 2026
Source: Google
5.0

Absolutely incredible service and genuinely awesome staff. Strongly recommend this location. You walk into Poulet Rouge wanting BBQ, spice, smoke, sauce, and comfort food that actually hits the spot, and this place delivers. The chicken is tender, juicy, flavorful, and loaded with taste. Nobody’s pretending this is fine dining, and that’s exactly why it works. It knows what it is, and it does it extremely well. Bonus points for the staff being genuinely kind humans too. If you're in a pinch, they'll let you use the restroom without acting like you’re negotiating a hostage release.

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Logo of Poulet Rouge
Restaurant response
Response added on 22 May 2026
Hello Mathieu. Thank you so much for taking the time to share your warm comments with us. We are delighted to be able to count on your strong recommendation and hope to see you again soon at Poulet Rouge. Have a wonderful day !
Photo of Jaclyn
19 May 2026
Source: Google
3.0

The chicken tenders are all pre-cooked and therefore dry and only tepid once they reheat them. Not worth the price.

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Logo of Poulet Rouge
Restaurant response
Response added on 19 May 2026
Thank you very much Jaclyn for letting us know about your disappointment. We're very sorry to hear that your chicken was dry and only trepid. Certainly not the way it should be and definitely not what we are aiming for. Please accept our sincere apologies. We want to do something to redeem ourselves, but we will need your help. If you are available to discuss the details of your order, you can access our website at https://poulet-rouge.ca/en/support to share your experience with us, specifying the date and approximate time of your visit to allow us to make an adequate return to those in charge. We hope you will give us another opportunity to redeem ourselves and regain your trust. Thank you and have a nice day.
Photo of Hs
2 May 2026
Source: Google
2.0

My first experience disappointed me. The kebab place across the street was tastier.

Logo of Poulet Rouge
Restaurant response
Response added on 3 May 2026
We are sincerely sorry to hear that your first experience with us disappointed you and we apologize for this. To help us improve in the future, we would like to learn more about the issues you encountered. If you wish, you can share your feedback through our website at https://poulet-rouge.ca/en/support and a member of our team will be happy to assist you as soon as possible. We look forward to hearing from you soon and wish you a pleasant day!
Photo of Rhea Dellis
29 Apr 2026
Source: Google
5.0

We have been regulars here since they opened and every time we are met with smiles and the best service ever. Everyone is so kind and also prepares everything so quickly. Shout out to the best poulet rouge ever thank you!!!!

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Logo of Poulet Rouge
Restaurant response
Response added on 30 Apr 2026
Thank you very much Rhea for taking the time to review us so positively and for being a regular customers of Poulet Rouge. We are committed to maintaining these high standards and continuing to improve to provide you with the best possible service. We look forward to seeing you again and again. Have a nice day.
Photo of Mike (“Pribz”)
26 Apr 2026
Source: Google
5.0

Honestly the most efficient fast food restaurants I seen operate, it was quick and very delicious.

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Logo of Poulet Rouge
Restaurant response
Response added on 27 Apr 2026
Mike, your positive evaluation is a source of encouragement for our entire team. At Poulet Rouge, we are committed to maintaining these high standards and continuing to improve to provide you with the best possible service. Have a very nice day.
Photo of Stephanie H
28 Feb 2026
Source: Google
5.0

The service is exceptional! Thank you 🙏🏽

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Restaurant response
Response added on 1 Mar 2026
Thank you Stephanie. Your comment warms our hearts because at Poulet Rouge, we always work hard to offer you the most exceptional service. Have a great day.
Photo of MTLQueen
6 Feb 2026
Source: Google
4.7

been to lots of Poulet rouge, this one is just as good as the rest. So. Frk. Delicious.

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Logo of Poulet Rouge
Restaurant response
Response added on 8 Feb 2026
Your appreciation is important and we thank you for sharing it with us. We look forward to seeing you again soon at Poulet Rouge. Have a very nice day.
Photo of Carlos Lopez
31 Jan 2026
Source: Google
1.0

I went to Poulet Rouge and the experience was very bad. The workers treated me with a very bad attitude and did not want to accept my money because I had a small broken piece. Money is still money. Instead of looking for a solution, they were rude and unprofessional. A shame, because the place could be good, but the customer service leaves a lot to be desired.

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Logo of Poulet Rouge
Restaurant response
Response added on 1 Feb 2026
We are sincerely sorry Carlos that your experience with us was negative and we sincerely apologize. We are very concerned about the situation you experienced and would greatly appreciate it if you could contact us through our website at https://poulet-rouge.ca/en/support to share your experience and specify the approximate date and time of your visit. A member of our team will respond to you. We hope you will give us another opportunity to redeem ourselves and regain your trust. Thank you very much and have a wonderful day.
Photo of Mitesh Patel
20 Jan 2026
Source: Google
5.0

Boussaad is the best amazing service wow this is a good poulet rouge

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Logo of Poulet Rouge
Restaurant response
Response added on 21 Jan 2026
Thank you Mitesh. Your comment warms our hearts because at Poulet Rouge, we always work hard to offer you the best customer experience. Have a great day.

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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