Poulet Rouge
Poulet Rouge 5520 Chem. de la Côte-des-Neiges, Montréal
Review summary

What guests say about Poulet Rouge

Customers especially highlight fast, warm, and often very professional service, with smiling and welcoming staff. The food is generally described as delicious, fresh, and generous, with good value for money for many people. However, a few reviews mention issues with the amount of chicken, too much sauce, as well as occasional experiences of rude service, waiting times, or uneven quality.

Summary based on 83 reviews.
4.6
161 evaluations
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Reviews / Ratings for Poulet Rouge

Photo of O.M
29 Oct 2026
Source: Google
4.3

really good chicken! The bowls are really good

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Logo of Poulet Rouge
Restaurant response
Response added on 29 Oct 2026
Hey there! So happy to hear you enjoyed our bowls and chicken. That truly warms our hearts! Hope to see you again soon. The Poulet Rouge Team
Photo of Christine P
23 Oct 2026
Source: Google
1.3

Impolite cashier

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Logo of Poulet Rouge
Restaurant response
Response added on 23 Oct 2026
Hello Christine, We are sorry to hear that your interaction at the counter did not go as it should have. That kind of experience is not what we want for anyone who walks through our doors, and your feedback truly means a lot to us. We would love to understand what happened a little better. Please feel free to reach out through our website at https://poulet-rouge.ca/en/support, sharing what happened and the date and approximate time of your visit. We hope to hear from you soon! The Poulet Rouge Team
Photo of A
22 Oct 2026
Source: Google
5.0

Very fast and efficient service :)

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Logo of Poulet Rouge
Restaurant response
Response added on 22 Oct 2026
Hey, thank you so much! Glad our team could deliver on that. See you next time! The Poulet Rouge Team
Photo of Negar
15 Oct 2026
Source: Google
5.0

One of the best comfort foods >

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Photo of Anichka j
14 Oct 2026
Source: Google
1.0

One of the staff was so rude! They call her Sety.

Logo of Poulet Rouge
Restaurant response
Response added on 14 Oct 2026
Hello Anichka, We are truly sorry to hear that your visit left you feeling this way. This is not the kind of experience we want anyone to have, and your feedback genuinely matters to us. We would love to understand the situation better. Please feel free to reach out through our website at https://poulet-rouge.ca/en/support, sharing the date and approximate time of your visit, and someone from our team will be happy to follow up with you. We hope to hear from you soon! The Poulet Rouge Team
Photo of Reshad Ahmed Shamim
14 Oct 2026
Source: Google
5.0

Nice and friendly service, all employees are so friendly speciely Mohit i

Service
Photo of Javier Eduardo Quiroga Amaya
14 Oct 2026
Source: Google
5.0

I came at the time of lunch. Amazing food and excellent service at Poulet Rouge Côte-des-Neiges! The chicken is delicious, the portions are generous, and everything is fresh and full of flavor. The staff is friendly and welcoming. Definitely recommend this location.

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Logo of Poulet Rouge
Restaurant response
Response added on 14 Oct 2026
Hello Javier Eduardo! Thank you for stopping by at lunch and for sharing this. So glad you enjoyed the food and felt welcomed by our team. Hope to see you again soon! The Poulet Rouge Team
Photo of Mahin Ahmed Fahim
13 Oct 2026
Source: Google
5.0

13 October I came for Lunch in the restaurant.The restaurant is so clean. Employees using proper hygiene while making the bowls. Food is super tasty. Definitely gonna come back. One of my favourite place❤️.

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Logo of Poulet Rouge
Restaurant response
Response added on 14 Oct 2026
Hello Mahin! What a kind thing to share, thank you! We are so glad you enjoyed the food and felt comfortable in our restaurant and to be one of your favorite places. Hope to see you again soon! The Poulet Rouge Team
Photo of Guilherme de Oliveira
13 Oct 2026
Source: Google
5.0

Very Nice Restaurant. The food is soooo goooood. Staff is very professional and respectful. Definitely gonna come back always.

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Logo of Poulet Rouge
Restaurant response
Response added on 14 Oct 2026
Hello Guilherme! That truly means a lot to us. So happy you enjoyed the food and felt welcomed by the team. We can't wait to have you back! The Poulet Rouge Team
Photo of Amadou Balde
6 Oct 2026
Source: Google
5.0

Excellent quality of food honestly the best poulet rouge I’ve ever been to

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Logo of Poulet Rouge
Restaurant response
Response added on 7 Oct 2026
Hello Amadou! That truly means so much to us. We are so glad you enjoyed your experience at our restaurant. See you soon! The Poulet Rouge Team
Photo of J
5 Oct 2026
Source: Google
1.7

The waitress was very vulgar the way she spoke and behaved. Dont recmmend it at all

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Logo of Poulet Rouge
Restaurant response
Response added on 6 Oct 2026
Hello, We are truly sorry to hear that your visit to our establishment left you feeling this way. This is absolutely not the kind of experience we want anyone to have, and your feedback genuinely matters to us. We would love to learn more about what happened so we can better understand the situation. Please feel free to reach out through our website at https://poulet-rouge.ca/en/support, sharing the date and approximate time of your visit. We hope to hear from you soon! The Poulet Rouge Team
Photo of ioio
5 Oct 2026
Source: Google
5.0

I went during the 2 for 1 promo last week and the wait was definitely worth it. We got greeted by Mohit who was super patient and kind no matter how full the restaurant was (it was never ending) The team still kept their composure with respect! Thank you to the two beautiful girls and the two guys on grilling duty! Even with all the ruckus they rocked and everything about my bowl was delicious not a single grain of rice left! THANK YOU!

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Logo of Poulet Rouge
Restaurant response
Response added on 5 Oct 2026
Hey, thank you so much for your kind review! Mohit and the whole crew will love hearing this. So glad the bowl hit the spot! The Poulet Rouge Team
Photo of Navid Chowdhury
3 Oct 2026
Source: Google
5.0

Exceptional service and very quick with it. The food was as good too! Wife is happy. Happy Wife, happy life. :)

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Logo of Poulet Rouge
Restaurant response
Response added on 4 Oct 2026
Hello Navid! So glad you and your wife had a great time with us. A happy visit is everything we aim for! See you again soon! The Poulet Rouge Team
Photo of Jiafei Wang
2 Oct 2026
Source: Google
5.0

My favorite Poulet Rouge store! I've been visited here for 4years!

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Logo of Poulet Rouge
Restaurant response
Response added on 4 Oct 2026
Hello Jiafei! Four years of loyalty means the world to us. We are so happy to be your go-to spot. See you again soon! The Poulet Rouge Team
Photo of Khaliq Hussaini
1 Oct 2026
Source: Google
1.0

I come here for pick up but not fast working .

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Logo of Poulet Rouge
Restaurant response
Response added on 1 Oct 2026
Hello Khaliq and thank you for your comment. You must know that priority is given to customers who order on-site but also to customers who order online for a pick-up or for delivery. We always do our best to serve everyone promptly, and we apologize if this was not your case. Do not hesitate to contact us via our website at https://poulet-rouge.ca/en/support to share your experience with us, and by specifying the date and approximate time of your visit to enable us to provide effective feedback to those responsible. Hoping that this information will help you forgive us, we wish you a great day! The Poulet Rouge Team
Photo of Alexie-Victoria Menor
1 Oct 2026
Source: Google
5.0

⭐⭐⭐⭐⭐ Excellent customer service at Poulet Rouge Côte-des-Neiges! I had an issue with a mobile order and only realized there was an error when I arrived to pick it up. The staff handled the situation amazingly well. They corrected my order right away and even offered me a complimentary meal to make things right — no questions asked. I really appreciated how friendly, professional, and understanding they were. They truly went above and beyond to make sure I left happy. I highly recommend this location, not only for the food but especially for their outstanding customer service. Thank you to the team for turning a small issue into such a positive experience! ⭐️⭐️⭐️⭐️⭐️

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Logo of Poulet Rouge
Restaurant response
Response added on 2 Oct 2026
Hello Alexie-Victoria! Your review truly warms our hearts. Our team always wants to make things right, and we're so glad you felt taken care of. Hope to see you again soon! The Poulet Rouge Team
Photo of Luis Luna
30 Sep 2026
Source: Google
4.3

A bit pricy for the size but the food is great!

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Photo of Reecha Sharma
28 Sep 2026
Source: Google
5.0

I had a wonderful experience at Poulet Rouge, and I especially want to appreciate Mohit, the manager. He was extremely friendly, professional, and welcoming. He made sure everything was taken care of and went above and beyond to make sure we had a great experience. His positive attitude, patience, and excellent customer service really stood out. You can tell that he genuinely cares about both the customers and the team. Thank you, Mohit, for making our visit so enjoyable! Excellent service and highly recommended!

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Logo of Poulet Rouge
Restaurant response
Response added on 28 Sep 2026
Hello Reecha! Thank you so much for your kind words. Mohit truly gives his heart to every guest, and hearing this means a lot to us. See you again soon! The Poulet Rouge Team
Photo of Simon Charbonneau
25 Sep 2026
Source: Google
5.0

Everything went well. Happy to recommend.

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Logo of Poulet Rouge
Restaurant response
Response added on 25 Sep 2026
Bonjour Simon. Merci beaucoup pour vos gentils mots ! Nous sommes vraiment ravis que vous ayez passé un excellent moment avec nous et apprécions le partage de votre enthousiasme. Nous espérons vous revoir bientôt ! L'Équipe Poulet Rouge
Photo of Andrea LovinLife
17 Sep 2026
Source: Google
5.0

The BEST location I’ve been to. Service was quiet I and friendly, dining area was clean. Highly recommend.

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Photo of Dino K
16 Sep 2026
Source: Google
3.0

Why is the kale option only on ubereats and not your app? Why do i have to pay ubereats to get poulet rouge with kale?

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Photo of Daniel D Castro
15 Sep 2026
Source: Google
5.0

very nice service would recommend coming here staff are nice and polite quick service 10/10

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Photo of Lilian Isac
14 Sep 2026
Source: Google
4.7

Relaxing music, quick and efficent staff. A bit dry for my liking but overall good

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Photo of Huzaif Vohra
10 Sep 2026
Source: Google
5.0

It was a good experience for me,the two flavour rice bowl is my favourite there and there is a cashier named Hugo he is very helpful and well behaving with the customers.

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Logo of Poulet Rouge
Restaurant response
Response added on 13 Sep 2026
Hi Huzaif! Thank you so much for sharing this. We are glad you enjoyed the two flavour rice bowl and that Hugo made your visit a memorable one. Hope to see you again soon. Good day!

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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