4.7
83 evaluations
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Review summary

What guests say about Poulet Rouge

Poulet Rouge in Gatineau receives a lot of praise for the freshness of the food, especially the bowls and the chicken, as well as for portions that many customers find generous. The service is often described as fast, courteous, and attentive, with a pleasant atmosphere. However, a few reviews mention delays during busy periods, order mistakes, and a portions-to-price ratio that is sometimes disappointing.

Summary based on 65 reviews.

Reviews / Ratings for Poulet Rouge

Photo of Queen Fannou
28 May 2026
Source: Google
5.0

Love it !!!

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Logo of Poulet Rouge
Restaurant response
Response added on 31 May 2026
We are delighted to know that you love it so much. Don't hesitate, at Poulet Rouge, we are always happy to serve you 😛. Good day.
Photo of Annabelle Mainville-Gendreau
28 May 2026
Source: Google
5.0

Excellent

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Restaurant response
Response added on 31 May 2026
Bonjour Annabelle. Nous vous remercions pour votre avis et au plaisir de vous revoir bientôt chez Poulet Rouge. Passez une bonne journée.
Photo of Jaiver Quintana
27 May 2026
Source: Google
5.0

Great for delicious and healthy meals.

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Restaurant response
Response added on 27 May 2026
Hello Jaiver. We thank you for your review and we look forward to seeing you again soon at Poulet Rouge. Have a great day.
Photo of Carl Cencig
25 May 2026
Source: Google
4.7

A quick stop for lunch at this location and pleasantly surprised! The first thing that struck me is that the place is very busy, Lots of local stopping by for lunch so this is a good sign. The staff extremely efficient and like a well oiled machine. Pleasant service too. Good food and overall happy with the experience.

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Restaurant response
Response added on 25 May 2026
Hello Carl. Thank you very much for your positive review and for stopping anyway, despite the crowds. We are delighted that you enjoyed your first time experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day.
Photo of FreedomRock
21 May 2026
Source: Google
4.7

Kinoa was not good, overcooked, too small almost like mashed potatoes no flavor I don't know, but everything else was delicious, portion size was good.

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Restaurant response
Response added on 22 May 2026
We are grateful to you for sharing your appreciation of your meal but we are sorry to hear that you didn't like the quinoa, it was overcooked and looked like mashed potatoes. Certainly not the way it should be and not what we are aiming for and we are very grateful to you for telling us about it. Please accept our sincerest apologies. If you are available to discuss the details of your quinoa, we would be happy to read your comments. You can access our website at https://poulet-rouge.ca/en/support to share your experience with us, specifying the date and approximate time of your visit to allow us to make an adequate return to those in charge. We hope you will give us another opportunity to serve you again and regain your trust. Have a good day.
Photo of T S
15 May 2026
Source: Google
5.0

food was very delicious and the staff were so friendly. it's evident that they arent paid minimum wage and their efforts show for it!

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Restaurant response
Response added on 17 May 2026
Your warm appreciation is important and we thank you for sharing it with us. We look forward to seeing you again soon at Poulet Rouge for another delicious grilled chicken bowl. Have a very nice day.
Photo of Clo
14 May 2026
Source: Google
4.3

Tried Poulet Rouge after hearing a lot of hype and honestly it was just okay. The cheese was probably the highlight of the bowl, nice and melted. The fries though were a bit disappointing, kind of unseasoned and soggy by the time I got them. The gravy leans more toward a sweet Swiss Chalet-style sauce rather than a rich, meaty gravy. If that’s your thing you’ll probably enjoy it, but I personally prefer something more beefy and savoury. They don’t skimp on it either which is nice. The chicken itself was fine, nothing special. Not bad, but not amazing either, I’d say it’s solidly mid. For the price point, didn’t really feel worth it.

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Restaurant response
Response added on 15 May 2026
Hello Clo and thank you for your review. Unfortunately, based on your pictures, your experience was with Benny & Co. and not with Poulet Rouge. Would it be possible for you to remove your review and address it to the right restaurant ? We would be very grateful. Thank you very much for your corrective action and we wish you a wonderful day.
Photo of Karine Lavergne
9 May 2026
Source: Google
4.7

Pleasantly surprised by this healthy fast-food option. The Poulet Rouge bowls were excellent; the chicken was juicy, tender and tasty! We really enjoyed the raspberry dessert 😋

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Restaurant response
Response added on 10 May 2026
Hello Karine. Thank you very much for your 5 stars rating and positive comments. We are delighted that you were pleasently surprised by your healthy experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day 😃
Photo of Aziz Nasri
9 May 2026
Source: Google
5.0

Excellent experience!the chicken was flavorful and perfectly grilled, and the service was fast and professional. The manager was very friendly and welcoming, which made the whole experience even better.

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Restaurant response
Response added on 10 May 2026
A big thank you Aziz for your well-starred review. We are very happy that you enjoyed your experience at Poulet Rouge. Your satisfaction is our greatest reward. Have an excellent day.
Photo of Ilyas Haidari
7 May 2026
Source: Google
1.0

Food is not good. They even didn’t put my order in bag they hand it and give the bag separately.

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Restaurant response
Response added on 8 May 2026
Hello Ilyas. We sincerely apologize for the situation you experienced. For us, nothing is more important than customer satisfaction, and we want you to know that what happened falls far short of the quality standards we maintain at our establishment. We want to make amends, but to do so, we need your help. If you'd like, please contact us through our website at https://poulet-rouge.ca/en/support to share your experience and specify the approximate date and time of your visit. A member of our team will respond. We hope you will give us another opportunity to redeem ourselves and regain your trust. We look forward to your reply and wish you a very good day!
Photo of Elma Sastré
7 May 2026
Source: Google
5.0

Absolutely amazing experience — easily a 10/10 and honestly deserving of 10,000 stars! ⭐⭐⭐⭐⭐ From the moment we walked in, the service was exceptional. The person who attended us was incredibly kind, welcoming, attentive, and genuinely made us feel valued the entire time. It’s rare to find someone who treats customers with so much warmth and care. The food was absolutely fantastic — fresh, flavorful, perfectly prepared, and beautifully presented. Every single thing we ordered exceeded expectations. You can truly tell that this place puts love and passion into both their food and their service. The atmosphere, the attention to detail, the cleanliness, the overall experience… everything was perfect from beginning to end. This is the kind of restaurant that leaves you already wanting to come back before you even leave. Highly, highly recommended. Thank you for such an unforgettable experience! 💛

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Restaurant response
Response added on 8 May 2026
Hi Elma. Thank you very much for taking the time to share your positive and detailed comments with us🎁🎈. We are so happy to be able to count on your strong recommendation and we hope to see you again soon at Poulet Rouge for another amazing and unforgettable experience❤️. Have a nice day😃
Photo of Raphael Lyrette
29 Apr 2026
Source: Google
5.0

Amazing !!!

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Restaurant response
Response added on 29 Apr 2026
Raphael, your support is priceless. We look forward to seeing you again at Poulet Rouge. Thank you very much and have a good day.
Photo of Jacob C
24 Apr 2026
Source: Google
3.7

In terms of portions/price it is not worth it.

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Restaurant response
Response added on 24 Apr 2026
Thank you Jacob for letting us know that your order was not as it should be. We are very sorry to see that it was not up to the standards we like to keep. Although we respect the poster's wishes, we would like to point out that our bowls are always full and if yours was not as it should have been, we invite you to contact us via our website at https://poulet-rouge.ca/en/support, specifying the date and approximate time of your visit so that we can do our best to restore your trust in us. We hope to have the chance to welcome you again and offer you an experience that meets your expectations. Thank you and have a good day.
Photo of Kayla Smith
21 Apr 2026
Source: Google
5.0

Love this place and their food; great portion sizes, healthy choices and delicious sauce. The best !

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Restaurant response
Response added on 25 Apr 2026
Hello Kayla. We are delighted to know that you love it so much. Don't hesitate, at Poulet Rouge, we are always happy to serve you the best of the best, "A Bowl to your Liking" . Good day.
Photo of Rebel Mazda
20 Apr 2026
Source: Google
5.0

Really amazing experience. We drove over to Gatineau after some time in Ottawa to experience the French side of things. First time visiting and we were really happy with our orders. Our food was hot and fresh and the service was great.

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Restaurant response
Response added on 21 Apr 2026
Thank you very much for your rating and positive comments. We are delighted that you enjoyed your first time experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day.
Photo of J. Abou Raya
19 Apr 2026
Source: Google
4.7

The Food is great and the worker were very nice they offer me a free cake on my birthday

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Restaurant response
Response added on 21 Apr 2026
Happy Birthday and thank you very much for your rating and comments. We are delighted that you enjoyed your birthday experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day.
Photo of Celka Celka
14 Apr 2026
Source: Google
5.0

Fast efficient and nice people the food never disappoint and a great portion

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Logo of Poulet Rouge
Restaurant response
Response added on 15 Apr 2026
A big thank you Celka for your well-starred review. We are delighted that you enjoyed your experience at Poulet Rouge. Your satisfaction is our greatest reward. Have a good day.
Photo of SIXPATH-Minato_
14 Apr 2026
Source: Google
5.0

Food amazing , very specious and clean excellent service with Mariam

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Logo of Poulet Rouge
Restaurant response
Response added on 14 Apr 2026
Thank you very much for sharing your positive opinion. Hoping to see you again soon at Poulet Rouge. Have a good day.
Photo of Dalia Ela
1 Apr 2026
Source: Google
4.7

It was great going there it's been amazing there service was great and there food is delicious/ notorious thank you it been great it was excellent 👍

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Restaurant response
Response added on 3 Apr 2026
Hello Dalia. Thank you very much for your rating and comments. We are delighted that you enjoyed your experience at Poulet Rouge. Your satisfaction is our top priority. Have a good day.
Photo of Ilyass Azzouni
31 Mar 2026
Source: Google
2.7

Very busy, line takes around 30 min to order, they could add another location because its to long of a wait! But the food is still great as always

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Restaurant response
Response added on 31 Mar 2026
Hello Ilyass and thank you for your comment and for being a regular customer of Poulet Rouge. We are delighted to read that you still appreciate our food. You must know that priority is given to customers who order on-site but also to customers who order online for a pick-up or for delivery. We always do our best to serve everyone promptly, and we apologize if this was not your case. Do not hesitate to contact us via our website at https://poulet-rouge.ca/en/support to share your experience with us, and by specifying the date and approximate time of your visit to enable us to provide effective feedback to those responsible. Hoping that this information will help you forgive us, we wish you a great day and we look forward to serve you again soon!
Photo of sebastien manning
26 Mar 2026
Source: Google
4.7

Really good chicken

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Restaurant response
Response added on 26 Mar 2026
Hello Sebastien. Thank you very much for sharing your opinion. Hoping to see you again soon at Poulet Rouge. Have a good day.
Photo of Kelly Kimana
19 Mar 2026
Source: Google
5.0

Who ever prepared my order at around 2:30 pm, you are so sweet😉 Thank you so much !

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Photo of Nathaniel
19 Feb 2026
Source: Google
5.0

AMAZING!🤩 😻

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Restaurant response
Nathaniel, nous sommes ravis d'apprendre que vous avez passé un excellent moment au Poulet Rouge. Merci et bonne journée !
Photo of Jessica Heins
18 Feb 2026
Source: Google
5.0

A big Thank You for the nutritious and delicious meals provided by your incredible team. Our swimmers loved the tasty and fresh food and were perfectly fueled for the rest of the competition! CNSL

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Restaurant response
Bonjour Jessica. Merci infiniment pour votre excellent commentaire et vos retours positifs. Nous sommes ravis d'apprendre que vos nageurs ont apprécié leurs bols de poulet grillé lors de leur compétition. Leur satisfaction est notre priorité absolue et notre plus grande récompense. Nous vous souhaitons une excellente journée.
Photo of Cathy H.
17 Feb 2026
Source: Google
5.0

Swimmers and parents really enjoyed both food and service. What a great combo! Thank you to the whole team! CNSL.

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Restaurant response
Nous vous remercions, Cathy, d'avoir partagé votre appréciation de notre cuisine et de notre service. Nous espérons vous revoir bientôt au Poulet Rouge. Bonne journée !

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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